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8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
pleasant people comfortable waiting room relatively quick service
Business response:
Your positive feedback about our welcoming team and efficient service truly makes our day. We understand how important it is to have a comfortable environment while you wait, and we're delighted that you found our facilities welcoming during your visit. Knowing that we provided you with prompt attention while maintaining a pleasant atmosphere reinforces our commitment to delivering exceptional experiences. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same lev... read more
When i went for oil change my mileage was 14,900 but after reset it it shows 18,000 why i dont understand why they raised mileage? Please let me know?
Business response:
We understand you have a question about the mileage reading on your vehicle after your recent oil change service. Your concern is important to us and we would be happy to help clarify this for you. Please contact Robyn Schluter, our Customer Service Manager, at 623-473-6520 so we can review your service records and address your question directly.
Arrowhead Cadillac is always 1st rate service.
Business response:
We are absolutely thrilled to hear about your consistently positive experiences with our team. Your recognition of our first-rate service means everything to us and reinforces our commitment to delivering exceptional care for every visit. We understand how important reliable, quality service is for your vehicle, and we're honored to be your trusted choice. Your loyalty truly motivates our entire team to maintain the high standards you've come to expect from Arrowhead Cadillac.
everything went well getting my car running correctly.
Business response:
We are elated to hear that everything went smoothly with getting your vehicle running properly. Your positive experience with our service team means a great deal to us at Arrowhead Cadillac. We understand how important it is to have your vehicle performing at its best, and we're pleased our team was able to resolve the issues effectively. Thank you for trusting us with your vehicle's care and for sharing your experience.
The sale of staff is very professional The showroom was very immaculate. I appreciated the way the waiting area was set up, especially with the snacks and coffee.
Business response:
We are thrilled to hear about your wonderful experience with our team. It's fantastic to know that you found our showroom to be spotless and well-maintained. We're especially pleased that you enjoyed the thoughtful touches in our waiting area, including the complimentary refreshments and coffee service. Your kind words about our staff's professionalism and our facility's presentation mean so much to us. We work hard to create a welcoming environment where every guest feels comfortable and valued during their visit.
Dan Vega and his team did an excellent job getting us through the repairs on our XT5, made sure that we had a loaner vehicle for us, I was expecting a two day repair and they were able to complete the repairs on the same day. Excellence from every person who assisted us through the repair.
Business response:
We are overjoyed to hear about your positive experience with the repair service on your XT5. It's wonderful to know that our team was able to exceed your expectations by completing the work in just one day rather than the anticipated two days. We're pleased that providing you with a loaner vehicle helped make the process more convenient for you. Your recognition of the excellence shown by everyone who assisted you means a great deal to us at Arrowhead Cadillac. We truly value customers like you and appreciate you taking the ... read more
The dealership provided a Quick response.
Business response:
We are delighted to hear that our team delivered prompt service for you. Your satisfaction with our responsiveness means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to provide you with the excellent service you deserve.
Nice people. Very helpful and easy going
Business response:
We greatly appreciate your wonderful feedback about our team. It means so much to hear that you found our staff to be welcoming and supportive during your visit. We take pride in creating a relaxed environment where customers feel comfortable, and your kind words about our approachable service truly make our day. Thank you for taking the time to share your positive experience.
I really appreciate the service of coming to get my vehicle and then returning it. I also appreciate Todd, who keeps me informed on what is happening with my vehicle.
Business response:
We are delighted to hear about your positive experience with our pickup and delivery service. It means so much to know that this convenience made a difference for you. We're also thrilled that Todd provided you with excellent communication throughout the process, keeping you well-informed about your vehicle's status. Your feedback reinforces our commitment to delivering exceptional customer care. We truly value your trust in our team and look forward to serving you again in the future.
Arrowhead Cadillac has a 4.7 star rating with 5,574 reviews.
Arrowhead Cadillac is closed now. It will open tomorrow at 10:00 a.m.