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Arrowhead Cadillac

4.7

About this business

Location details

8310 W Bell Road, Glendale, AZ, 85308, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.75,573 reviews
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2024 CADILLAC XT6 SPORT Owner's profile image
2024 CADILLAC XT6 SPORT Owner 
a month ago

My service technician Tony Elias always makes my service visits pleasant and assures that all my questions and concerns are answered. 

Business response:

We are absolutely thrilled to hear about your wonderful service experience! It's fantastic to know that your technician consistently ensures your visits are enjoyable and takes the time to thoroughly address all of your questions and concerns. This level of dedicated care and attention is exactly what we strive to provide every customer. Your feedback about receiving such attentive and comprehensive service means so much to our team. We truly appreciate you taking the time to share your positive experience with us. 

2020 CADILLAC CT5 PREMIUM LUXURY Owner's profile image
2020 CADILLAC CT5 PREMIUM LUXURY Owner 
a month ago

Bora Cummings is the BEST service advisor around. She's always pleasant, polite and tries to get me in ASAP... 

Business response:

We are privileged to hear about your wonderful experience with our service team. It's clear that you've received the kind of attentive and courteous care that makes all the difference. Having a service advisor who is consistently pleasant and works to accommodate your scheduling needs truly enhances the ownership experience. Your kind words about the exceptional service you've received mean a great deal to our team. We're honored to have earned your trust and look forward to continuing to provide you with the outstanding ser... read more

2021 CADILLAC ESCALADE ESV SPORT Owner's profile image
2021 CADILLAC ESCALADE ESV SPORT Owner 
a month ago

Quick & easy! Loaner vehicles were booked out a couple weeks but no biggie. 

Business response:

We are overjoyed to hear that your service experience was smooth and efficient. Your understanding about the loaner vehicle availability means a great deal to us. We truly value customers like you who appreciate our efforts to provide quality service. Thank you for sharing your positive experience with us. 

2022 CHEVROLET CORVETTE STINGRAY 3LT Owner's profile image
2022 CHEVROLET CORVETTE STINGRAY 3LT Owner 
a month ago

Great service. Reliable and guaranteed! 

Business response:

We are thrilled to hear about your wonderful experience with our team. Your confidence in our dependable service and our commitment to standing behind our work means everything to us. Knowing that we delivered the quality and reliability you expected reinforces why we strive for excellence in everything we do. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of dedication in the future. 

2018 CADILLAC CTS LUXURY Owner's profile image
2018 CADILLAC CTS LUXURY Owner 
a month ago

I worked with Todd in the service department. He did a great job of keeping me up to date with the progress of my car. When I got my car back, it was immaculate! Made it a great experience. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Todd kept you well-informed throughout the service process and that your car was returned in immaculate condition. Your satisfaction means everything to us, and we appreciate your trust in our service team. 

2024 CADILLAC XT4 LUXURY Owner's profile image
2024 CADILLAC XT4 LUXURY Owner 
a month ago

organized in and out, offered a loaner but i didn't need one. service rep tony was very good. snacks are available. just a nice experience. also, i had my marine corps shirt on, several staff members thanked me for my service. that was very nice of them. 

Business response:

We are delighted to hear about your wonderful experience with us. It's fantastic that you found our service well-organized from start to finish, and we're pleased that our loaner vehicle offer was available when you needed it. Your kind words about Tony's excellent service truly mean a lot to our team. We're glad you enjoyed the comfortable amenities we provide, including our complimentary refreshments. Most importantly, we're honored to serve a Marine, and it was our privilege to recognize your dedication to our country. Yo... read more

2024 CADILLAC CT5 PREMIUM LUXURY Owner's profile image
2024 CADILLAC CT5 PREMIUM LUXURY Owner 
a month ago

They were professional and explained everything action taken on my car. They replaced a bad sensor and gave me a loner to use while the car weas in the shop. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our professional approach and clear communication throughout the service process means so much to us. We understand how important it is to keep our customers informed about the work being performed on their vehicles, and we're pleased that our technicians took the time to walk you through each step. Providing you with a loaner vehicle while we addressed the sensor issue demonstrates our commitment to minimizing any inconvenie... read more

2008 CADILLAC ESCALADE LUXURY Owner's profile image
2008 CADILLAC ESCALADE LUXURY Owner 
a month ago

Mike Tenet is an excellent Service Advisor who always works to give the best advice regarding car repairs with great customer service. 

Business response:

Thank you for your review! We're delighted to hear about your positive experience with our service team. Having a service advisor who provides excellent guidance on vehicle repairs while delivering outstanding customer care makes all the difference. Your feedback about receiving quality advice and great service truly means a lot to us at Arrowhead Cadillac. We're proud to have team members who work hard to ensure every customer feels valued and well-informed about their vehicle's needs. 

2024 CADILLAC XT6 LUXURY Shopper's profile image
2024 CADILLAC XT6 LUXURY Shopper 
a month ago

Everything and our Salesman Mark was really good! I will recommend to everyone. 

Business response:

Thank you for your wonderful review! We're thrilled that Mark provided excellent service and that everything met your expectations. Your recommendation means the world to us at Arrowhead Cadillac! 

Frequently asked questions about Arrowhead Cadillac

How is Arrowhead Cadillac rated?

Arrowhead Cadillac has a 4.7 star rating with 5,573 reviews. 

When is Arrowhead Cadillac open?

Arrowhead Cadillac is closed now. It will open tomorrow at 10:00 a.m.