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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great service advisor, very friendly personnel and courteous. All services explained.
Business response:
We are elated to hear about your wonderful experience with our team. Your kind words about our service advisor and the friendly, courteous nature of our personnel truly mean the world to us. We take great pride in ensuring that every service is thoroughly explained so our customers feel informed and confident. Thank you for taking the time to share your positive feedback - it motivates our entire team at Arrowhead Cadillac to continue delivering exceptional service to valued customers like yourself
My service advisor Mike always goes above and beyond
Business response:
Thank you for taking the time to share your wonderful feedback about your service experience. We are thrilled to know that your service advisor consistently provides exceptional care and dedication that exceeds your expectations. Having team members who truly understand the importance of going the extra mile makes all the difference in creating outstanding experiences for our valued customers. Your recognition of this commitment means so much to our entire team, and we look forward to continuing to provide you with the same ... read more
Very good service rep..explained problem in detail. Part is back ordered. Not sure when it will arrive. We leave with car in one month and will not return for 6 months. Long time to be with out on star, navigation, google, etc.
Business response:
We are honored to hear that our service representative provided you with excellent support and took the time to explain the situation thoroughly. We understand how important features like OnStar, navigation, and connectivity are for your daily driving experience. While parts availability can sometimes be challenging, we appreciate your patience as we work to resolve this issue. We hope the part arrives sooner than expected and that you can enjoy your travels knowing your vehicle will be ready for you when you return.
Dan our service advisor, always great.
Business response:
We are pleased to hear about your positive experience with your service advisor. Having someone you can consistently count on for excellent service makes all the difference when caring for your vehicle. Your confidence in our team member speaks volumes about the quality service we strive to provide every visit. We truly value customers like you who take the time to recognize outstanding service.
Excellent service and very customer friendly staff.
Business response:
We deeply cherish your wonderful feedback about the outstanding service you received. It means so much to hear that our team provided such a welcoming and helpful experience during your visit. Your kind words about our staff's customer-focused approach truly make our day. We're thrilled that we could exceed your expectations and look forward to continuing to serve you with the same level of care at Arrowhead Cadillac.
Bora was great! She had my Lyriq fixed and delivered back to me the same day!
Business response:
We are delighted to hear about your wonderful experience with your Lyriq service! Having your vehicle repaired and returned to you on the same day demonstrates the kind of efficient, quality service we strive to provide at Arrowhead Cadillac. Your satisfaction with the quick turnaround time and care you received means everything to us. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you and your Lyriq in the future.
Im glad this survey has come around again. After communicating and following up . Definitely changed and the service was great. The service and the respect has been given both ways . 5 star and Gr8Svc Mike In service and steve in customer support/ finance . 2023 sport escalade pre certified. Thanks B
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that the communication and follow-up made such a meaningful difference in your service journey. Your recognition of the excellent service and mutual respect truly means a lot to us at Arrowhead Cadillac. We're thrilled that our service and customer support teams were able to provide you with the outstanding care you deserve with your 2023 Escalade Sport. Your feedback reinforces our commitment to delivering exceptional experiences f... read more
Excellent service!! Everyone is very nice there.
Business response:
Thank you for your wonderful feedback! We truly value hearing about your positive experience with our team. It means so much to know that you found our service to be excellent and that our staff made such a great impression with their welcoming approach. Your kind words about everyone being nice really highlight the caring atmosphere we strive to create for every customer. We're delighted that you had such a wonderful experience at Arrowhead Cadillac and appreciate you taking the time to share your thoughts.
Always a wonderful experience!
Business response:
We are thrilled to hear that you continue to have such positive experiences with us! Your satisfaction means everything to our team, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that we consistently meet your expectations as a valued Cadillac owner. We look forward to providing you with the same exceptional service for many years to come.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.7 star rating with 6,247 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is open now. It will close at 8:00 p.m.