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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
It was average. Polite and efficient. Still waiting for a bolt to hold the air cleaner in place. 6 working days?
Business response:
We appreciate you taking a moment to share your feedback and are glad the interaction itself was handled in a polite and efficient manner. Our team works to complete service work fully and keep parts-related updates moving as quickly as possible. We appreciate your patience while this is being addressed. Please contact Robyn Schluter, our Customer Service Manager, at 623-473-6520 so we can follow up with you directly.
My Service Professional has provided me service for 15 years. He is very attentive and personable. Their service is always very timely and complete. Thank You!
Business response:
Thank you for your review and for being such a loyal customer over the past 15 years. We deeply value your continued trust in our team and services. It's wonderful to hear that your service professional has consistently provided you with attentive and personal care throughout all these years. We're delighted that you've found our service to be both prompt and thorough. Your loyalty and kind words mean everything to us, and we look forward to continuing to serve you with the same level of excellence at Arrowhead Cadillac.
Good service and friendly representatives.
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about receiving quality service and working with welcoming representatives truly means a lot to us. At Arrowhead Cadillac, we strive to provide excellent care for every customer who visits us, and it's wonderful to know that we met your expectations. Thank you for choosing us and for taking the time to share your experience.
Tony is a great service advisor. He is courteous and professional. Definitely an asset to Arrowhead Cadillac!
Business response:
We deeply cherish your wonderful feedback about your experience with us. It's fantastic to hear that you found your service advisor to be both courteous and professional during your visit. Having team members who demonstrate such dedication and expertise is something we truly value at Arrowhead Cadillac. Your recognition of the exceptional service you received means so much to our entire team. We look forward to continuing to provide you with the outstanding care you deserve for your 2018 Cadillac Escalade ESV Luxury.
Great customer service, mechanics and even courtesy drivers
Business response:
We are overjoyed to hear about your wonderful experience with our team! Your recognition of our customer service excellence, skilled mechanics, and helpful courtesy drivers means so much to us. It's truly rewarding to know that every aspect of your visit to Arrowhead Cadillac met your expectations. We take great pride in providing comprehensive support throughout your entire experience, and your positive feedback motivates our entire team to continue delivering the exceptional service you deserve.
Mike Tenant is the best service advisor Very professional and knowledgeable
Business response:
We are pleased to hear about your outstanding experience with our service team. Having a professional and knowledgeable service advisor makes all the difference in ensuring your Cadillac receives the exceptional care it deserves. Your positive feedback about the expertise and professionalism you experienced reflects the high standards we strive to maintain at Arrowhead Cadillac. We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with the quality service your luxury ... read more
Tony in the Service Department was excellent to work with. Kept me informed.
Business response:
Thank you for taking the time to share your experience with our service team. We are delighted to hear that you received excellent support and were kept well-informed throughout your visit. Your positive feedback about the communication and service you received means so much to us at Arrowhead Cadillac. We appreciate your trust in us for your 2025 Cadillac XT4 Premium Luxury and look forward to continuing to provide you with outstanding service.
My service representative was outstanding in all phases of his job.
Business response:
Thank you for sharing your wonderful experience with us. It's truly rewarding to hear that your service representative delivered such exceptional support throughout every aspect of your visit. Your recognition of their outstanding dedication means so much to our entire team at Arrowhead Cadillac. We're honored to have earned your trust and confidence, and we look forward to continuing to provide you with the same level of excellence for all your future automotive needs.
Arrowhead always goes above and beyond for our families vehicles...
Business response:
We are absolutely thrilled to hear that our team consistently exceeds expectations when caring for your family's vehicles. Your trust in Arrowhead Cadillac means everything to us, and we're honored to be your go-to choice for automotive service. Knowing that we deliver exceptional care time and time again reinforces our commitment to providing outstanding experiences for every customer who walks through our doors.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.7 star rating with 6,343 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is open now. It will close at 8:00 p.m.