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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Arrowhead Cadillac has received many accolades, including several Dealer of the Year Awards and a Mark of Excellence Award. Customer service is of the utmost importance to us, so whether you visit our sales, parts, sales or finance departments, we aim to deliver an exceptional experience. If you're looking for luxury cars and SUVs for sale near Phoenix, Arizona, you'll find a full stock at our Cadillac dealership, along with used Cadillac vehicles and pre-owned models from various other automakers. We also provide excellent ... read more
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent drop me off at home and pick me up from home for purpose of getting car serviced. Undercar lower close out panel has fallen off the last two times I have had the car serviced. Panel has been on car for over 2 yrs without falling off, but after the last two time in for service, it has fallen off. It is now laying on the garage floor under the car
Vehicle was in for alternator light on. No check engine light at that time. Car was returned with check engine light on and alternator light off.
Dan was extremely rude from the start of the appointment making and the time of the appointment. He can improve by listening to the customer more as well as his phone etiquette duties. He comes across as consciously biased. Not at all like the first experience I've encountered on my I initial service appointment.
No service done on 3/26/24
Nothing was fixed! There was things wrong with the vehicle when I purchased it. I was told if I had bought a new car they would fix things but since I purchased a used car they are not going to fix anything. Horrible customer service! They all seem nice until you sign your papers. I don't think I have ever felt so disrespected at a dealership.
Car returned dirty and couldn't locate keys until making a call.
Our experience with getting our car problems diagnosed and repaired were very poor. Left the car for a couple days and never got it back for over 5weeks after paying for a rental car for over $2500 due to Waste Management high rental fees. Communication of delays and progress on repairs was terrible.
Just purchased car wash told it was in excellent condition, not so needs roters and 1000.00 to fix the rear tailgate
Dave McGuire made a lot of promises to me about getting my car back the same day as the service, he told me if i brought my car in before 10:00 AM i would get it back that day ,I got it there @ 9:15, ,@ 4:00 I called about the car, he said as we discussed it might not be done the same day, we never talked about that it was supposed to be ready the same day. I got it back the next day ,when I told him I need it back by 11:00 i was told by him then it might not have enough time to wash it, I called @10:00 ,he said it was ready... read more
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.6 star rating with 5,052 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is closed now. It will open tomorrow at 7:00 a.m.