This profile has been claimed by the business owner or representative.
Arrowhead Cadillac has received many accolades, including several Dealer of the Year Awards and a Mark of Excellence Award. Customer service is of the utmost importance to us, so whether you visit our sales, parts, sales or finance departments, we aim to deliver an exceptional experience. If you're looking for luxury cars and SUVs for sale near Phoenix, Arizona, you'll find a full stock at our Cadillac dealership, along with used Cadillac vehicles and pre-owned models from various other automakers. We also provide excellent ... read more
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
There was no follow up and active communication on service status throughout our visit. I have now had the same experience several times at this dealership with their service department.
The price was excessive compared to other Cadillac dealers, the service tech was not candid with the pricing. Their Finance department works in the same manner under deception and cons.
Positives: Personalities, Facility, Pickup and delivery Negatives: Alignment not done correctly, car pulls strong to the right, tire pressures up to 8lbs differences
We didn't have our car serviced on this date at Arrowhead Cadillac.
They just tell you anything to get your money, they treat people like they are dummies and know nothing about cars. Liers and thiefs never again , there was a time when the dealership was honest, know they just tell vantastic stories and scare older people that trust them to get their hard earned money just ridiculous,
Never had service done here. I use Sands Chevy.
I brought in my 2016 CTS - AWD - for an oil change. My advisor came back in and goes, that's not a CTS, thats a CT4. I was like, oh word - tell me more about the car I've driven for the past 8 years - why do you think that? And he proudly told me, he knows because there is a "4" under the CTS. I explained that was because it was 4 wheel drive and that they didn't even make the CT4 in 2016... when I know more about my Cadillac than my advisor at a Cadillac dealership, hard to want to go back
My car was not repaired completely and I did not make it all the way home before I had to call them for a tow truck to come pick my car up and take it back. This was the 3rd time this has happened to me with this dealership service department.
Didn't like that when they initially were repairing my Escalade 1/13/25 they kept it over 6 days then came back with saying it was the battery 529.00 a few days later I had the same problem Engine light was still on! Was taken back 1/20/25 in for repair kept for over 3 days then they tell me 1500.00 for fuel injectors asked to speak with GM he never called me back! Was informed they were replacing 4 fuel injectors only did 2 very upset! they discounted bill 100.00. They don't treat their customers right not satisfied with th... read more
Arrowhead Cadillac has a 4.6 star rating with 5,052 reviews.
Arrowhead Cadillac is open now. It will close at 8:00 p.m.