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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Arrowhead Cadillac has received many accolades, including several Dealer of the Year Awards and a Mark of Excellence Award. Customer service is of the utmost importance to us, so whether you visit our sales, parts, sales or finance departments, we aim to deliver an exceptional experience. If you're looking for luxury cars and SUVs for sale near Phoenix, Arizona, you'll find a full stock at our Cadillac dealership, along with used Cadillac vehicles and pre-owned models from various other automakers. We also provide excellent ... read more
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Was not provided a receipt or documentation of the service performed on the car. The brake pedal is still loose.
The service was just great. They went out of the way to help me out this time. i appreciated it very much. I will go no other place. thanks, Janeil Klassen
If the computer can't tell you the problem then they can't tell you either. These guys couldn't diagnose a giant on/off switch turned off. They sold us a lemon car that needed thousands done in work on a car we have only had a few months. Of course the warranty they sold us didn't cover anything. And they admitted to quoting us for work that they knew wouldn't fix the issues. These guys are grade A scammers.
Job that should have taken an hour took 2 days. Error was made during reprogramming that locked up the vehicle and made it undriveable. Was refused a loaner (all out or booked). Not the best experience
Well I had just drove from New York and needed an oil change / tire rotation, scheduling the appointment was no problem. The facility is very nice. The car was dirty and they said that they was going to wash the car and it's part of the service sounds good. Well when the car was done they brought the car out and it looked ok until I got the car outside and parked it in a parking lot, only to notice the wash job looked like a child did the job? and I noticed a dent on the rear hatch just above the Cadillac emblem? Wow. keep i... read more
Not the best customer service. I paid cash for my Vehicle no payments no nada just cold hard cash and I wasnt even asked if I wanted a complimentary water. On top of that I had a cosmetic detail on my back door shades customer service still hasnt reached out to me.
I gave it 1 star because it wouldn't let me go lower. The service department is horrible and the customer service is worse. I will never do business with you again
My tires are still losing air and going flat
I paid for an oil change drove home and my check engine light was on I took it in they suggested a fix I paid $300 for that and now my car is totaled. So yea service is pretty terrible. The service team lied and this is the second oil change in two different cars that have ended up with further work being done. Its unfortunate because we wanted to buy a new car at arrowhead but without service well go elsewhere now.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.6 star rating with 5,052 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is closed now. It will open tomorrow at 7:00 a.m.