This profile has been claimed by the business owner or representative.
Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great service!
Service advisor smelt like alcohol
Business response:
Your feedback is important to us, and we understand your concern. This situation does not reflect the high standards we maintain for our team members. Please contact Robyn Schluter, our Customer Service Manager, at 623-242-5838 so we can discuss your experience further.
When I picked up my car the inside of my escalade had grease everywhere. I told my service writer and he sent 2 guys to clean it but they didn't do a very good job at all. I went home and cleaned it myself.
Business response:
That's not the level of care or attention to detail we strive to provide, and we truly regret that we missed the mark. We'd appreciate the opportunity to make things right and learn more about your experience so we can prevent this from happening again. Please contact Robyn Schluter, our Customer Service Manager, at 623-242-5838 at your earliest convenience.
I like having a dedicated person to work with. I am frustrated that only 1 of 4 repairs were completed in the two weeks they had my car.
Business response:
We are thrilled to hear that you appreciate having a dedicated person to work with. We understand your frustration regarding the incomplete repairs during your recent service visit. Having your vehicle for two weeks and only completing one out of four needed repairs falls short of the efficient service we strive to provide.
Non existent customer service, I moved my service to Earnhardt after many bad experiences at Arrowhead.
Business response:
Providing attentive and helpful customer service is our top priority, and it's clear we fell short in your case. Please reach out directly to Robyn Schluter, Customer Service Manager, at 623-242-5838.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.6 star rating with 5,322 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is closed now. It will open tomorrow at 7:00 a.m.