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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Just purchased car wash told it was in excellent condition, not so needs roters and 1000.00 to fix the rear tailgate
Business response:
We're disappointed to hear this Judith. At your earliest convenience, please contact Robyn Schluter at 623-242-5838 to discuss your particular situation further.
Dave McGuire made a lot of promises to me about getting my car back the same day as the service, he told me if i brought my car in before 10:00 AM i would get it back that day ,I got it there @ 9:15, ,@ 4:00 I called about the car, he said as we discussed it might not be done the same day, we never talked about that it was supposed to be ready the same day. I got it back the next day ,when I told him I need it back by 11:00 i was told by him then it might not have enough time to wash it, I called @10:00 ,he said it was ready... read more
Business response:
We're disappointed to hear there was miscommunication with our team during your service appointment. At your earliest convenience, please contact Robyn Schluter at 623-242-5838 to discuss your concerns further.
Unfortunately, we have very negative experience with this dealership
Business response:
We're disappointed to hear this and we wish to address your current concerns and questions directly. At your earliest convenience, please contact Robyn Schluter at 623-242-5838 to discuss this further.
Had a scheduled appt for an oil change, and was there for two and a half hours. If they checked fluid levels, tire pressure and other inspection related items, I am not sure how they all looked as no one reviewed anything with me when I paid other then handing me a receipt.
Business response:
This is outside of our normal routine if so as on our end we provided a copy of the multi-point inspection that we had performed. At your earliest convenience, please contact Robyn Schluter at 623-242-5838 to discuss this further
This was the worst experience ever ! Never ever again!
Business response:
We're disappointed to hear this feedback and we'd like to look into this further. At your earliest convenience, please contact Robyn Schluter at 623-242-5838 to address your concerns.
I don't recommend this shop. I took my car for a 4 wheel alignment with an appointment and they were not able to do anything for two days. I pulled the car with no service done.
Business response:
We appreciate your patience as parts delays due to the recent labor strike has affected dealers with wait times. We would be happy to address your concerns, At your earliest convenience, please contact Robyn Schluter at 623-242-5838.
Very poor. Despite spending nearly $4000, for the second time, spontaneously locking of the doors & trunk was not fixed. This locking is annoying & inconvenient. I have requested to have the issue fixed on two separate occasions; it still has not been done. In addition, when I received my vehicle back, it was a mess. On the floor of the passenger front side was a heap of stuff. In that heap were shirts, a baseball hat, a pillow, & Covid masks all thrown together. This was not at all how I brought the vehicle in. I am very di... read more
Business response:
We're extremely disappointed to hear this feedback. We would be happy to address your concerns, At your earliest convenience, please contact Robyn Schluter at 623-242-5838.
Didn't like the fact when i got to dealership and took my car and the service advisor said i didn't had an appointment at that dealership without checking my name or phone number and he meant i was lying about my issues on my car and his attitude was pretty rough and when i picked up my car they lost my paper work and just said the car didn't had nothing and just gave me the car without checking my info or anything it make me feel they didn't care
Business response:
We're a bit confused hearing this feedback. At your earliest convenience, please contact Robyn Schluter at 623-242-5838 to discuss this situation further
Its Satisfied n good service
Business response:
We appreciate the comments on your experience with us. We strive for 5 stars and we want to understand how we can improve our services based on our customers' feedback. Please contact our team to assist you with any further questions.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.6 star rating with 5,322 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is closed now. It will open tomorrow at 7:00 a.m.