This profile has been claimed by the business owner or representative.
Artisan Station Apartments
- Apartments
- Suwanee, GA
About this business
Location details
1035 Scales Rd, Suwanee, GA, 30024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Run! I don’t even know where to begin. This place is a joke! You will never find parking, the smell of drugs is constant, be prepared to hear everything your neighbors do bc the walls are so thin. Dog poop everywhere bc residents don’t pick it up and the office staff is rude. Trust me. Run!
Business response:
We apologize for any negative experience you may have had with your time at Artisan Station Apartments. We strive to provide excellent customer service to all of our residents. We want to give our residents the best support possible, so we would appreciate the opportunity to talk with you directly about the concerns you are experiencing. Unfortunately, we do not have your name in our resident database, so we have been unable to contact you. We would appreciate it if you would contact our office at (678) 967-4188 or artisanst... read more
Used to be great I really wish I was not writing this. In the beginning the staff was amazing to me and my lil family. We were super pleased. I have been at ASA for about 4 years. In the last 6 months, my upstairs neighbors have used illegal drugs on their patio… are extremely noisy… ( trust me you will hear your upstairs neighbor) and nothing can be done about it. All that was offered was that WE move to another unit. I pay for moving… I turn my world upside down and they get to keep smoking off their “ extended part of the... read more
Business response:
Thank you for your feedback and for being a resident with us for the past four years. We’re truly sorry that your recent experience hasn’t lived up to the positive relationship we’ve had in the past. Please know that we’ve taken your concerns seriously, and while we did offer to transfer you to another unit, we understand that’s not the ideal solution. We are actively working on resolving the issues with your neighbor. In the meantime, we will continue to address the parking and pest concerns to ensure the community is a com... read more
Stay Away!!! The management does not care about their residents. They only care about renting the apts but will rent an apt to people with kids above an older couple. We moved in and thought the apt was so nice but then the people who moved in above us moved in a couple weeks after we did and it has been total HELL since then. I contacted management multiple times and they acted as if we were so annoying and Janelle had a condescending attitude. They filed a dispossesory notice on us on the 10th and locked us out of paying t... read more
Business response:
Hello - Your feedback is greatly appreciated, and we hope we can improve as a business so that you do not continue to have these problems. We value your feedback and want to ensure our residents feel taken care of here at Artisan Station Apartments. Please contact our office at artisanstation@simpsonhousing.com or (678) 967-4188, or kindly stop by during our business hours so that we can address these concerns with you directly. Thank you.
Stay Away We lived there for 5 years and just moved out. They are trying to charge me $1800 for normal wear and tear. I’ve heard from other residents that this is a normal process. Dog poop is everywhere. You have to pay additional to park in your own complex. You pay extra for daily trash pickup but you’re going to get skipped twice a week. Constant apologies but no corrections. Bugs galore inside apartment. If this is your type of living, good luck!
Would not recommend... (Verified Renter) Would not recommend to someone who would prefer consistent parking by building and would be bothered by outside and neighbor sounds.
The office staff... (Verified Renter) The office staff went downhill after the sale. Previous staff treated both residents and future residents the same. Current staff - its like current residents are not important since you already have them on a lease.
I would not... (Verified Renter) I would not recommend this apartment complex for one reason only. We signed a 2 month lease. I kept in constant contact with office staff and never once mentioned my need to stay longer. I was always only needing the apartment for 5 weeks in between selling and buying houses. I was told 2 weeks before moving out that I needed to give a 60 day notice. If that were true, why didn't the front office staff tell me to write a notice to vacate on the SAME DAY I signed a lease? That was deliberate a... read more
Poorly built and limited parking First, noise is an issue you can hear every thing your neighbors do and when you ask for assistance you are treated as the bad guy. Second, parking is an issue if you arrive home after 5:30 or leave and return-especially frustrating after grocery shopping. For the money, I expected better-have been here since they opened but looking forward to leaving when lease runs out.
Too expensive and... (Verified Renter) Too expensive and many more brand new apts. available that are larger and less $ and include more amenities including cable and internet
Frequently asked questions about Artisan Station Apartments
How is Artisan Station Apartments rated?
Artisan Station Apartments has a 4.1 star rating with 274 reviews.
When is Artisan Station Apartments open?
Artisan Station Apartments is closed now. It will open tomorrow at 9:00 a.m.