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901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States
Get directionsIf you're looking for a home warranty for your emergency repairs, stay away from the American Residential home warranty program. I had a Sears home warranty and was looking for another company with a better premium and deductible. American Residential representative was so convincing that I switched my coverage to them. BIG MISTAKE! Don't be fooled by the lower price; you will get what you pay for! Instead, please pay attention to the actual coverage; they do not tell you when selling you a product. Most importantly, when yo... read more
Business response:
Hello **** *****, We apologize for any inconvenience you may have experienced. We would greatly appreciate the opportunity to turn your experience around and look into this issue. Please send us a direct message with any details from the claim such as claim number, approximate date of claim placed, etc. as we would be more than happy to initiate a full review. We look forward to hearing from you. Sincerely, American Residential Warranty
They are big layer don't follow the agreement they sale you something and they don't respect it I did contact for full coverage after one month I did claim for plumbing & electrical they told me I am not covered. Terabol comp. and they don't want to return my money back. I don't recommend any body to go with them.
Business response:
Hello ****** We apologize for any inconvenience you may have experienced. We would greatly appreciate the opportunity to turn your experience around and look into this issue. Please send us a direct message with any details from the claim such as claim number, approximate date of claim placed, etc. as we would be more than happy to initiate a full review. We look forward to hearing from you. Sincerely, American Residential Warranty
Do not do business with American Residential Warranty. They deny claims without investigation or explanation. When I call into the company, I speak to agents that are not English speaking (at least first language) and then get the run-around on very basic requests. Response times are dismally slow. Do your research on this company before proceeding.
Business response:
Hello *****, We apologize for any inconvenience you may have experienced. We would greatly appreciate the opportunity to turn your experience around and look into this issue. Please send us a direct message with any details from the claim such as claim number, approximate date of claim placed, etc. as we would be more than happy to initiate a full review. We look forward to hearing from you. Sincerely, American Residential Warranty
Lousy service in paying a $95 bill. Switched from 1 place to another. Intend to cancel our account. On the line for over an hour faxed the bill to who I was told to and that was in December 23rd got nothing but a really bad headache and irritation dealing with the company. Run away from them
Business response:
Hello *******, We apologize for any inconvenience you may have experienced. We would greatly appreciate the opportunity to turn your experience around and look into this issue. Please send us a direct message with any details from the claim such as claim number, approximate date of claim placed, etc. as we would be more than happy to initiate a full review. We look forward to hearing from you. Sincerely, American Residential Warranty
ARW Home has a 3.5 star rating with 2,795 reviews.
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