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Ashbrook Village
- Apartments
- Gastonia, NC
About this business
Location details
2295 Pineview Ln, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter my experience here has been rocky up until we got new management ! every since then everything has been perfect when i put a maintenance order in now they come fix it fast , when i have a problem i call them they don’t hesitate
Business response:
Thanks for the compliments! Our current team is dedicated to providing 5-star care at Ashbrook Village! Let us know if you ever need anything at all.
Verified Renter Wasn't too bad of an experience outside of having a small ant infestation when we first moved in. But Wifey and Myself got the job took care of ourselves! Was a bit overwhelming at the first few nights of being moved in having to wake up and see a group of ants taking over the countertops in the kitchen! Outside that everything was fine! Enough room in the kitchen and living rooms, also the bedrooms were fine by us. 8/10 experience so far which could possibly get better as time goes by.
Business response:
Hi there, thanks for sharing your experiences! Our new management team at Ashbrook Village would be more than happy to assist you with any outstanding pest concerns. Please reach out to our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com when you have a moment.
Verified Renter Really love the new company that took over, D&F. We have had an issue with our front door, had been since we moved in, and they were the first to actually fix it. They also repaved the main road and truly fixed the huge potholes in our area of the complex.
Business response:
Thank you kindly! It's been a pleasure assisting our residents at Ashbrook Village! We're proud to provide 5-star care at Ashbrook Village, so please do not hesitate to reach out if you ever need a hand.
Verified Renter Speedy responses. Fair pricing in regards to rent and additional services. Great location and schools. Maintenance issues addressed in less than 24 hours.
Business response:
Thanks for shouting out Ashbrook Village! Your 5-star feedback is greatly appreciated. Let our team know if you ever need anything!
Verified Renter I wish they would actually open the pool. Plus the lower dog park fence is broken and has been for a while. Otherwise I've enjoyed living here.
Business response:
Hi there! It's been a pleasure having you with us at Ashbrook Village! Please give us a call and we'd be happy to discuss the problem areas you've noticed. Thank you!
Verified Renter Good place to live very nice neighborhood. The apartments are total renovated. It is good to be able to pay online. Have a big space to walk and you can feel safe
Business response:
We appreciate the compliments! We're glad to hear you're enjoying your time with us at Ashbrook Village. Our team is proud to provide only the best, so please do not hesitate to reach out if you ever need a hand!
Verified Renter It's okay. Laundry room has never been usable. Complex has changed hands a number of times in the past three years, each time requiring a whole new payment system.
Business response:
Hi there, thanks for reaching out and sharing your concerns. We do apologize for any inconvenience our recent management transition caused you. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com and we'd be happy to address the concerns you're experiencing with our laundry facilities. We look forward to speaking with you!
Verified Renter Overall, right now I have no issues. It’s definitely quiet and neighbors mind their business that’s always a good thing. I do wish we could turn off our porch lights though lol
Business response:
We're glad to have you with us at Ashbrook Village! Please let our team know if you ever need anything at all during your stay. Customer care is a top priority here, so we're always happy to chat with our residents!
Home Sweet Home After reading reviews, I was a little nervous, but upon my first visit, the ladies in the office were so welcoming, I applied right away! Moving in was a breeze, and I've never been happier! Maintenance is friendly and helpful, and office staff greets you with a smile evey time. Glad to live in a place that genuinely cares about their residents.
Frequently asked questions about Ashbrook Village
How is Ashbrook Village rated?
Ashbrook Village has a 3.4 star rating with 312 reviews.
When is Ashbrook Village open?
Ashbrook Village is closed now. It will open tomorrow at 8:30 a.m.