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Ashbrook Village
- Apartments
- Gastonia, NC
About this business
Location details
2295 Pineview Ln, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Overall, right now I have no issues. It’s definitely quiet and neighbors mind their business that’s always a good thing. I do wish we could turn off our porch lights though lol
Business response:
We're glad to have you with us at Ashbrook Village! Please let our team know if you ever need anything at all during your stay. Customer care is a top priority here, so we're always happy to chat with our residents!
Home Sweet Home After reading reviews, I was a little nervous, but upon my first visit, the ladies in the office were so welcoming, I applied right away! Moving in was a breeze, and I've never been happier! Maintenance is friendly and helpful, and office staff greets you with a smile evey time. Glad to live in a place that genuinely cares about their residents.
Loveable Community The ladies in the office are great, always quick to solve any issues ive had since living here. Highly recommended to a few of my peers as a great place to raise children.
I could live here forever! I live at Ashbrook Village in Gastonia, NC. My roommate & I searched for about a month for a quality apartment that we both loved...we had to have no doubts about it. We literally visited every apartment complex that was in about a 30 mile radius of where we were currently staying. Ashbrook Village was the closest to us, but we did not even want to visit just because of the things we had heard about it & the neighborhood. Finally, after looking at so many apartments and not falling in love with the... read more
Verified Renter I am certainly dissatisfied of taking away payment options from the community. I absolutely feel that the action was very inconsiderate and inconvenient for the communities needs! Not every resident is elderly or eligible to receive a big check at the first of the month in order to cover all of their bills!. At least with the payment options you can split your rent up and not feel like you are being punished for being an active, working, responsible adult who has a lot of over bills to pay also.. I have been ... read more
Business response:
We hear you. Changes to payment options can create stress, especially when residents are used to a process that worked better for their needs. Your comments will be reviewed with the team, and the office can help answer any questions about current payment options or account notices.
Verified Renter They need to upgrade these apartments soon. some of them are barely in living condition and they rush you to pay your rent like it’s a luxury development when honestly it’s bare minimum. Things fall apart around here and it takes days for maintenance to fix it.
Business response:
Hi there. We appreciate you taking the time to share your experience with us. It's disappointing to hear you've been unhappy with the quality of our homes and our maintenance service. Please reach out to our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com so that we can go over your concerns in more detail. Thank you and we hope to speak with you soon.
Verified Renter The staff at Ashbrook Village are very cordial when going the office. The tenants living here need to have more respect more respect about taking more than 2 parking spots. The maintenance is great. The prices of the apartments needs to be consistently adjusted to keep keep tenants staying and new leasees
Business response:
Hello! We really appreciate you taking the time to share this feedback with us. We're glad you've been happy with the service you've received from our team, and we would love to chat with you more about parking and pricing. The satisfaction of our valued residents is of the utmost importance to us, so we hope to speak with you soon. Thanks so much.
Verified Renter I moved in a week ago from another state. Supposedly they gutted the property and made them nicer. We have new carpet and flooring, but the facets are old, outdated and leak. Floors are uneven and you have absolutely no storage for anything in the kitchen. No pantry, very limited cabinet space. Which those are all old . So is the dishwasher, that we have to use a light switch to turn on. No space for anything in the main bathroom. No medicine cabinet and it’s a tiny little sink which is outdated. It’s quiet. ... read more
Business response:
Thank you for sharing your honest feedback. We’re sorry to hear that some aspects of your new home haven’t met your expectations. We appreciate your acknowledging the friendliness of our team, and we want you to know that we take your concerns seriously. If you haven’t already, please reach out to our office so we can address the issues with the fixtures and flooring directly. We also encourage you to contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com to report any ongoing concerns.
Verified Renter I love the experience very quiet. I just have a problem with people not cleaning up behind there dogs and disrespecting other residents space.
Business response:
Hi there! We're glad to know you're enjoying your home at Ashbrook Village! If you notice any problem areas regarding your neighbor's pets, please let us know directly. We'd be happy to take a look to ensure our community grounds remain in tip-top shape!
Frequently asked questions about Ashbrook Village
How is Ashbrook Village rated?
Ashbrook Village has a 3.5 star rating with 315 reviews.
When is Ashbrook Village open?
Ashbrook Village is open now. It will close at 5:30 p.m.