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Ashbrook Village
- Apartments
- Gastonia, NC
About this business
Location details
2295 Pineview Ln, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter easy move in process but staff is 50/50 with response and communication. apartment itself is nice with everything we would need. only complaint is a few reminders of the last person living here ie water stain on countertop and lifting floor vinyl.
Business response:
Hi there! We really appreciate you taking the time to share this feedback with us. We're glad you've been enjoying your overall experience but have had issues with communication and the condition of your home. Please reach out to us with any questions or concerns and our team will be more than happy to assist you. Thank you very much.
Verified Renter Very nice! We enjoy this community for many years, I like so much! Picnic area, pool, parking lot, my apartment is nice! This community is near supermarket
Business response:
We're glad you've been happy with your experience here at Ashbrook Village! If there is ever anything we can do to help make your experience even more comfortable and convenient, please let our team know. We look forward to continuing to provide you with exceptional service for many more years to come!
Verified Renter It has been a pleasure to communicate with Drucket and Falk their staff values the residents. The maintenance team try to get repairs done on a timely matter
Business response:
This is great to hear! If you ever run into any other issues or need any additional assistance, please let us know. We're always happy to help our valued residents here at Ashbrook Village!
Verified Renter Very nice community. Nice apartments. Feels safe. I look forward to seeing how the next year turns out for me amd my husband. Management is also very friendly
Business response:
We're delighted to hear you and your husband have been enjoying your experience here at Ashbrook Village! If there is ever anything we can do to help you love your home even more, don't hesitate to let our team know.
Verified Renter The only issue I have is the maintenance, when I report issues in my apartment it takes a while to fix or it doesn’t get fixed at all. I have had a running toilet for four days. The pool water needs to be checked.
Business response:
Thank you very much for taking the time to share this honest feedback with us. We want to work more closely with you to help address any ongoing maintenance concerns you may have, so please contact our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com when you can. We look forward to improving your experience soon!
Verified Renter Kelly and all of the staff have been extremely helpful with my move in process. She was also very patient with my as my hectic work schedule kept getting in the way of our meetings. I love my new place . Thank you to Kelly and the leasing team for making this process wonderful.
Business response:
Thank you! We understand how stressful moving can be, so we are more than happy to do what we can to help ease the burden of the process. Never hesitate to let our team know if you ever run into any issues or need any additional assistance. Welcome home!
Verified Renter I can first and foremost say that my experience and living experience here this far is amazing the staff is wonderful including maintenance staff everyone stays to themselves around and it’s very quiet I really love that.
Business response:
We're so happy to hear you've been loving your home here at Ashbrook Village. Never hesitate to reach out to us here in the office if there is ever anything we can do to help make your experience even more amazing!
Verified Renter Love it here so far !! So far it’s quiet and everyone minds their own business, management is nice and friendly, everything is so nice and new updated
Business response:
We are delighted to hear you've been loving your home! We want you to continue to feel proud to call Ashbrook Village home, so never hesitate to let us know about any questions, suggestions, or concerns you may have. Thank you so much!
Verified Renter I love the office managers. Such nice and welcoming people!!! The pool is comfortable and the playground is cute. Pretty cheap as well!!!!!!
Business response:
We're glad to hear you've been enjoying your home here at Ashbrook Village! If there is ever anything we can do to help make your experience even more comfortable, please let us know!
Frequently asked questions about Ashbrook Village
How is Ashbrook Village rated?
Ashbrook Village has a 3.4 star rating with 312 reviews.
When is Ashbrook Village open?
Ashbrook Village is closed now. It will open tomorrow at 8:30 a.m.