Ashley HomeStore

Sandra O 

on BBB

3 years ago

Excellent service and experience. I downsize and was looking for the perfect sectional to fit my new space. Andy and Jessica provided amazing, friendly, knowledgeable, professional service who certainly made my purchase very successful and I meeting my needs and budget! Thank you, very happy with my purchase *** ***** ****** ********* *** ***** *** ****** ***** ***** *** *** *** **** ** ******* ** **** **** **** ******* 

Tara C 

on BBB

3 years ago

The store has a wide selection of furniture for every budget. On line there is a service rep to help. It’s an easy shopping experience all around . 

Victoria D 

on BBB

3 years ago

Most of their stuff was not our taste or way too pricy, but in the end we did manage to find a good deal on something we liked. So the long term quality of the item remains to be seen, but we are optimistic that it will hold up well. It seemed better quality than most of their items. Staff was good, gave us space but remained avaliable for questions. So not pushy or too distant and unavaliable. Just the right combo for our needs. 

Nancy P 

on BBB

3 years ago

The Staff person that I dealt with was very helpful. 

Sameer T 

on BBB

3 years ago

Our buying experience was flawless. Addy (Winnipeg Location) helped us narrow down our options and provided us all the necessary information. We will definitely come back to Ashley’s for our future furniture needs. 

Brenda H 

on BBB

a month ago

Bought Ashley **********sofa and loveseat. After 2 weeks I can no longer sit on it as the cushions have gone soft. This began on day 2 already!!! My lower back hurts. Sent photos and was told it was normal wear and tear and to flip cushions. How does a photo show a soft cushion?! I’ve been flipping cushions since day 2 and daily ever since to try to be able to sit on my “new” furniture. ******* ********* *will not buy another piece of Ashley furniture ever again!! ***** ******* 

Mauro S 

on BBB

a month ago

* ** ********** **** ********* ********* * ********* purchase made from Ashley Furniture on May 16, 2026 (Sales Order #**********). At the time of purchase, we were provided with a pickup date of June 20, 2026. This date was a key factor in our decision to purchase the furniture, as we were preparing to move into our newly purchased home and needed the furniture within that timeframe. The order included a reclining sofa and dining room furniture totaling approximately $********, which was paid in full. After waiting, we were... read more

Tim S 

on BBB

3 months ago

If it was possible to leave no stars I would. It's been 6 weeks and 4 separate cancelations. I've paid for the furniture and they have yet to deliver it! I was told it was in stock yet NOTHING. I have made 4 appointments and each time they canceled! Never again will I purchase from this company or their parent company ********* 

Kara H 

on BBB

3 months ago

Furniture was originally purchased at this store. The warranty process to get parts replaced has been nothing short of infuriating. Between phone calls that get referred to live chat and vice versa, it has been MONTHS to come to a resolution and we still have not come to one. The furniture is in very well used condition and we are well within our rights to use the warranty that was offered and paid for. The hoops required to jump through, multiple appointments to fix simple issues, as well as cancellation of the appointments... read more