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Ashley Homestore
- Furniture Stores
- Pittsburgh, PA
About this business
Location details
100 South Hills Village Drive, Pittsburgh, PA, 15241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Very professional.
Business response:
Hi Karen, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Our sales associate Cherisse was very helpful and knowledgeable. Our transaction was done in a timely manner.
Business response:
Hello Mark , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Linda at the South Hills Village store in Pittsburgh was great. She was so helpful because online order wasn’t working for me. Five stars to Linda!
Business response:
Hello Patricia, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
I found exactly what I was looking for. The sales person was very nice and helpful!!!
Business response:
Hi Adrienne, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Linda was great! She was friendly, funny, knowledgeable and helpful!! Loved her!
Business response:
Hi Leanne, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Nice experience
Business response:
Hello Joy , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Lauren was great! She showed me Items I was looking for and at a great price point. She was quick, helpful and pleasant.
Business response:
Hello Kelly, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Erika was friendly, knowledgeable about the products available at Ashley. She searched and found a different table we preferred that would matched the patio furniture we were buying. We appreciated the extra effort.
Business response:
Hi Sheri, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Love our sales rep Lauren! However due to medical reasons our new box spring and mattress are way too high. Ashley would not exchange 9 in box spring for 4 in box spring. Even tho it is less than 72 hours after delivery. LOVE the mattress tho.
Business response:
Thank you for loving Lauren and the mattress! We're glad to hear you had a positive experience with our sales representative and that you're enjoying the comfort of your new mattress. We truly value our customers' satisfaction and appreciate your feedback. We understand the height concern you've mentioned regarding the box spring. We recognize that this is causing an issue for you due to medical reasons, which we take seriously. Unfortunately, as per our policy, bedding items including box springs are non-returnable once de... read more
Frequently asked questions about Ashley Homestore
How is Ashley Homestore rated?
Ashley Homestore has a 4.8 star rating with 235 reviews.
When is Ashley Homestore open?
Ashley Homestore is open now. It will close at 6:00 p.m.