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Ashley Homestore

5.0

About this business

ABOUT THE STORE The Ashley Store in Pittsburgh, PA represents the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide. 

Location details

100 South Hills Village Drive, Pittsburgh, PA, 15241, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0136 reviews
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Lynn E.'s profile image
Lynn E. 
2 weeks ago

I have purchased from Ashley in the past at another location and I was pleased with that past purchase. Ashley recently opened another store closer to where I live so I stopped in that new store to look at bedroom sets. I found a beautiful set along with a chair, mattress, mattress cover, lamps, and some pictures. I hope to have everything delivered within a few weeks even though a few of the pieces were not in stock. Erica, my sales associate, and Tina, the sales manager, were so very helpful and pleasant to work with! ... read more

Business response:

Hi Lynn, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Thomas M.'s profile image
Thomas M. 
3 weeks ago

Great! Laruren G our salesperson was very knowledgeable and was able to answer all of our questions 

Business response:

Hi Thomas, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Meghan P.'s profile image
Meghan P. 
3 weeks ago

Our experience at Ashley was better than we could've expected. Jeff was such a great person to work with! He allowed us to browse the store and take our time thinking our purchase through! So happy with our experience! 

Business response:

Hello Meghan , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Amy W.'s profile image
Amy W. 
3 weeks ago

Very pleased with my sales associate, she made it so easy to purchase my furniture. Thank you! 

Business response:

Hello Amy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Karl M.'s profile image
Karl M. 
4 weeks ago

SWEETIE, A STORE DOESNT DO ME A THING! YOU HAVE A GUY WORKING FOR YOU NAME C.J SWEET, KIND, HELPFUL, NON-PUSHY! DID ALL HE COULD TO MAKE US FEEL COMFORTABLE! IM TELLING EVERYBODY ABOUT HIM. TY 

Business response:

Hi Karl, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

June G.'s profile image
June G. 
a month ago

Sales Rep who worked with me was able to get right to the items I was looking for, plus alternatives. Efficient and knowledgeable about merchandise. 

Business response:

Hi June, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Susan S.'s profile image
Susan S. 
a month ago

Friendly salesman and quality furniture 

Business response:

Hello Susan , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Judy H.'s profile image
Judy H. 
a month ago

MARK HOUCK Was very helpful.He did so much to solve my situation. I had a very unusal situation, He help me when i was told here in charlotte that could not be done.HE completely took control,I will be contacting your BOARD OF DIRECTOR Thank you Mark for a job well done Judy Hovis 

Business response:

Hello Judy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Joyce M.'s profile image
Joyce M. 
a month ago

The furniture I saw online was there except for the color.!! I had a chance to sit on it and even found a recliner!!! Wonderful service!! Bryan was very patient with me and completed everything quickly!!! 

Business response:

Hi Joyce, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley Homestore

How is Ashley Homestore rated?

Ashley Homestore has a 5 star rating with 136 reviews. 

When is Ashley Homestore open?

Ashley Homestore is closed now. It will open at 10:00 a.m.