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Aspen Dental - Cedar Rapids, IA
- Cedar Rapids, IA
About this business
Location details
2315 Edgewood Road SW STE 160, Cedar Rapids, IA, 52404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a great experience at aspen dental in cedar rapids! The dental Assisstant Amy was extremely nice and awesome! Will definitely stay with aspen!
i went here for a routine cleaning and was told I have three cavities to take care of. scheduled one side of my mouth, got those done September 1st. haven't been able to eat food on that side of my mouth since. i went back four times to get the bite drilled down with no success in removing the pain. they sent me to an Endodontist who said to put a crown on the tooth next to the tooth i have pain in due to a small crack in it. they did a temporary crown and told me not to eat anything sticky or hard for an hour or two. I ch... read more
Business response:
This is not the experience we want for our patients, Shaylee. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI
I just left there. I need 3 teeth pulled and a bridge. I'm in extreme pain. they did NOTHING for my pain😥 after yanking my mouth around for x Ray's and photos. Also I didn't have an insurance card so the numbers were roughly $10,000 for me. I cant afford that...and I'm still in pain. I cant morally recommended this place to anyone in serious pain!!
Business response:
I'm really sorry to hear this, Taylor. If you haven't already called the Patient Satisfaction team, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
Be honest about fees and don't make the only solution dentures!!
Business response:
I'm sorry to hear that, Diane. Please call me if you would like to discuss this further at 844-296-0187, extension 201746. -Julie, ADMI
i went in for an emergency appointment after my tooth was broken to the point of the nerve being exposed. they wanted $3,800 for a root canal and crown. and wanted every single bit before they even touched me. i went to seasons family dental next. they casked $680 and accepted a $100 down payment instead of full payment upfront. i will never recommend Aspen to anyone after this experience.
Business response:
Cyndel, thank you for your feedback. I will certainly pass this information along to the staff, so they can address your concerns. Courtney, ADMI
I have gone to Aspen for years, and it keeps getting worse and worse. Today, I go in for a regular check up. I first find out that none of my information was updated 6 months ago when I was here for a cleaning even though I filled out all of the paperwork, and I paid with cash because I opted out of dental insurance with my employer. (No wonder they billed my old insurance 6 months ago even though it was already all paid for out of pocket the day of.) Then, I get to the back, and the hygienist starts to take me to the x-ray ... read more
They take advantage of older people by suggesting expensive, unnecessary treatments with out fully explaining the costs. My mom was taken advantage of by the Edgewood Rd location. She has since spoken to other patients who had similar deceptive situations happen to them. Beware before agreeing to any treatments!
very expensive all about money felt like i was pressured to get dentures and that cost 10 thousand dollars
Business response:
I am sorry to hear this, Shawn. I have spoken with the office manager, and she would love to help with this. I encourage you to call the office at (319) 390-1400, option 2. Thanks! - Courtney, ADMI
Daughter went there, they told her she needed a root canal on #13. They did not do a pulp vitality testing. Wasn’t #13 that needed a root canal, was #14. Very clear on the X-ray. If she had gone there for the actual root canal it would have been done on a perfectly fine tooth and she would have had to pay double!!!
Business response:
I'm so sorry your daughter didn’t have a positive experience, Karen. Patient satisfaction is very important to Aspen Dental practices. If you would like to discuss further, please call me at 315-454-6000 EXT 201783. I would be happy to speak with you. Courtney, ADMI
Frequently asked questions about Aspen Dental - Cedar Rapids, IA
How is Aspen Dental - Cedar Rapids, IA rated?
Aspen Dental - Cedar Rapids, IA has a 4.1 star rating with 694 reviews.
When is Aspen Dental - Cedar Rapids, IA open?
Aspen Dental - Cedar Rapids, IA is closed now. It will open tomorrow at 7:00 a.m.