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Aspen Dental - Dothan, AL
- Dothan, AL
About this business
Location details
3400 Montgomery Highway, Ste 1, Dothan, AL, 36303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Worst experience ever.... wouldn't give proper medicine and time to allow to kick in. Worst pain I have ever felt. Would not recommend to my worst enemy.
Business response:
I am sorry to hear this Tami, I will certainly pass this information along to management, and request you be contacted. — Kelly, ADMI
I have been going there for several years. Never miss an appointment. They always confirm by email, text, and a phone call. This last appointment I missed the phone call but called and left a message once I knew they called. I let them know I was coming. When I got there, they told me they took me off the schedule and wouldn't see me for another hour and a half because I had not confirmed over the phone. They said the email and text confirmations didn't matter.
I was kept waiting for an hour and 45 minuets last my appointment time. Every other person in the waiting room including those that came long after I arrived were seen first. The dentist seemed competent but he needs to have better control over his incompetent staff. Prices for self pay no insurance were exorbitant. If I had not been in as much pain I would have left long before they got around to seeing me.
Business response:
Thank you for bringing this to our attention Carl, I will certainly pass this information along to management. Thank you — Kelly, ADMI
Pathetic all they want is your money they care nothing about your teeth or well-being
Not even a 1 star. Poor quality, unethical dentist with poor bedside manner. Rude receptionist, fruit cake for an office manager. Hyper-extended my jaw for a prolonged period of time, caused injury to my jaw and refused to evaluate it or treat it. Injury identified by my previous (wonderful) dentist and now in process of being repaired. The only thing they have going for them is a great hygienist. Horrible experience. ***also, I noticed a lot of people that had bad experiences here left comments on other reviews. PLEASE DO Y... read more
Very rude and unprofessional people who overcharged and does not do quality work
My wife and I WILL NOT be going back! Say one thing and do another. Treat you like crap in front of everyone!
Really nice people. But they are so slow. It's like pulling teeth to get what you need done.
they lie about what insurances they take there rood unprofessional
Business response:
Hi John, I'm so sorry to hear that. Aspen Dental practices do try to accept most insurances and I encourage you to let the Patient Satisfaction team know about your experience so they can help to address concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
Frequently asked questions about Aspen Dental - Dothan, AL
How is Aspen Dental - Dothan, AL rated?
Aspen Dental - Dothan, AL has a 4.2 star rating with 1,584 reviews.
When is Aspen Dental - Dothan, AL open?
Aspen Dental - Dothan, AL is closed now. It will open tomorrow at 7:30 a.m.