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Aspen Dental - Highland, IN
- Highland, IN
About this business
Location details
10140 Indianapolis Blvd STE A, Highland, IN, 46322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 3:00 p.m. | |
| Thu | Closed | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Take up all the mouse traps in the waiting room! My husband went there for a tooth ache. He had a 9:00 appointment and we did not leave until 11:30. My husband was bleeding so bad, after two extractions, we had to go back at 3:30 p.m. After waiting for an hour and a half I asked the receptionist if she could let me know how my husband was. She replied when I have time!!! After another 15 minutes went by, I asked her again. She jumped out of her chair and mumbled something to another office worker who looked at me and rolled ... read more
listen to my needs. I was in extreme pain and they wouldn't give me any medication. Bad experience.
NEVER GO TO ASPEN DENTAL ANYWHERE!!! I went there (in Highland/Schererville on Indianapolis Blvd) for a growth under my tongue that kept morphing. Referred to oral surgeon(?) there and saw him after 2 weeks. He referred me back to the dentist. After all the steroids and antibotics with this "growth" morphing and UTIs from the meds, I took a chance and contacted a ENT who promptly saw me. Surgery scheduled immediately. Yep... was a fast progressing Cancer which was removed. I Thank God I was able to find this Dr. who removed ... read more
First visit when I went to the Aspen dental the first issue I had was with the hygienist. When I started getting build up of saliva in the back of my throat. I asked the hygienist if she could use the suction machine on me. She told me "it was just my own spit and to swallow it". Secondly, when I went back for a scheduled deep cleaning it was scheduled for 12 pm. I arrived at 11:50 am and approximately 20 minutes later, the receptionist told me that it would be 10 min. The hygienist was running behind. I waited until... read more
When I was called to confirm my appointment and get some info, I told her I was coming for denture reline. I asked if I would get dentures back the same day and she said yes. When I arrived for my Friday 8 o’clock appointment, I filled out paperwork and was taken in back for X-rays then placed in room. Soon the dentist came in, 10 minute exam, she told me I would need to leave my dentures there till Monday! I said that’s not happening. I said I was told I would get them same day. She said we are only open half day on Friday.... read more
I would absolutely not recommend not because I’m unhappy with the dental work but because the customer service has been absolutely infuriating to say the least. I’m in a situation where I have to finish getting dental work done there but after this I am finding a new dentist.
Business response:
I am sorry to hear this, Mireya. I have spoken with the office manager, and she would love to help with this. I encourage you to call the office at 219-513-4286, option 2. Thanks! - Courtney, ADMI
Bridge was not delivered to me yesterday until I pay in Full. My Insurance says don't pay until work is done and I am satisfied with the work. They pay first and I pay my portion after they have fulfilled their contractual agreement. WHO PAYS FOR SERVICES BEFORE THEY RECEIVE THEM?🤔 I was forced to pay a deposit ($250.00) before they did the bridge preparation. 😡 Have no idea if the bridge is made properly for me. 😫 AGAIN, WHO PAYS IN FULL FOR SERVICES NOT RENDERED?😖 Meanwhile, I will grieve this practice with my Insuranc... read more
I really loved this place until I came from for my visit to find out the technician completely messed up and now I have to come back in 2 weeks. Such an inconvenience and no one did anything to compensate for their mistake! I’m extremely disappointed
Tanya is wonderful, but customer service is horrible. I spent 19 minutes on hold and then was disconnected, I called back and busy signal called back a 3rd time to make an appointment because of a letter I received to find out the appointment can't be made until Feb. why send me a letter now. I was called a couple months back and told I owed money, whe I said no I was overcharged and they owe me a credit I still haven't heard from anyone to receive my credit. Money is their first priority getting it not paying back customers... read more
Business response:
I'm so sorry about the trouble you were having, Tammi. Please let our Patient Satisfaction team know about your experience so they can address concerns. They can also help with any unresolved billing issues. You can reach them directly at 1-866-273-8606. - Emily, ADMI
Frequently asked questions about Aspen Dental - Highland, IN
How is Aspen Dental - Highland, IN rated?
Aspen Dental - Highland, IN has a 4.3 star rating with 1,166 reviews.
When is Aspen Dental - Highland, IN open?
Aspen Dental - Highland, IN is closed now. It will open at 7:00 a.m.