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Aspen Dental - Joliet, IL
- Dentists
- Joliet, IL
About this business
Location details
2901 Plainfield RD Ste A, Joliet, IL, 60435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So today was my first visit to this fine establishment. From the time I walked through the door it was a positive experience. They did a proper inspection on my teeth and laid out a few options to consider so I could decide what I felt would work best for my personal needs. They where able to fix the problem that needed urgent attention and the pricing I found to be on par with most other dental offices. Overall I left with the issue that was causing me pain resolved ( that alone would have been a 10 star rating if I could )... read more
My son had a bad toothache so I called Aspen Dental. I got a person on my first call first thing 8 am. We were in the office by 9 am. They took care of his tooth. Helped him find out who his insurance was with and everything went great.
Everyone is friendly and knowledgeable. I have a big fear of dentists but I was comfortable right from the start.
Good and Friendly Staff, Dr Chandi was pretty awesome, she took really good care of me as i came in a lot of pain. The entire process was really smooth and i highly recommend this dentist.
When I first went there it seemed ok, I clearly told them I recently had a consultation and x rays with another oral surgeon which they failed to inform the insurance company of. Because of this they didn't receive the amount of money they thought they were owed so now they are trying to make it up by charging me through the finance company. I went expecting a new smile after the consultation and teeth cleaning they said they wouldn't provide any service unless I paid them $9,000 up front. They claim they will come up with ... read more
Business response:
We appreciate the opportunity to address your concerns, John. Our recommendations are based on what will best support your long-term oral health, and our goal is to always provide clear information so patients can make informed decisions about their care, never to make anyone feel pressured. We appreciate you taking the time to share your feedback as it helps us work to continue improving our patient experience.
Horrible place you make an appointment they call you to confirm. then you get there and they can't find your appointment
Business response:
We are really sorry to hear this and can understand your frustrations, Annita. We appreciate you for taking a moment to share your feedback. We wanted to let you know that we have read your review and will address concerns with the team in Joliet, with an eye to improving future patient experiences. -The Customer Service Team
They should he forced put of business worst place ever beyond horrible. I went there to have a tooth pulled they give you these x rays then lie say your teeth are worst said I need dentures for 11300 d dollars I over paid gor a tooth extraction thry don't fo it there don't want to hold up chair time gave me sppr Appt 10 days out day before I called was told oral surgeon cant nakd it you have towait 5 more weeks got a refund now I ha v e to wait 13 more days am sick it's sa t dec 20 I get tooth pulled dec 23 tues my dentist ... read more
Business response:
Hi Mike, we are sorry that you didn't have a positive experience. If you would like to share more detail about your experience, please consider calling our Customer Service team at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
They overcharge like crazy. send you bill after bill for things you didnt agree too. they coerce you into signing a loan through their service for things in advance. like i have a cleaning and they wanted to charge me for future visits in advance . and even after you pay the loan they still have the nerve to bill you for other things they never told you about.Pretty much feel scammed.
Business response:
We’re so sorry to hear about the trouble you're having, John. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
horrible scam! payed for motto aligners for a 22 week program. teeth still look the same. save your money dont waste your time aspen dental is scamming people everyday. Stay away
Business response:
Angela, we’re disappointed to learn about your experience and would appreciate the opportunity to look into it further. Please don’t hesitate to reach out to our Customer Service team at 1-844-296-0187 so we can better understand what happened and work toward a resolution. -The Customer Service Team
Frequently asked questions about Aspen Dental - Joliet, IL
How is Aspen Dental - Joliet, IL rated?
Aspen Dental - Joliet, IL has a 3.9 star rating with 620 reviews.
When is Aspen Dental - Joliet, IL open?
Aspen Dental - Joliet, IL is closed now. It will open tomorrow at 8:00 a.m.