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Aspen Dental - Joliet, IL
- Joliet, IL
About this business
Location details
2901 Plainfield RD Ste A, Joliet, IL, 60435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
had tooth ache came in to get a tooth extracted they said come in then after a 2 hour wait tried to get me to sign a $10000.00 again $10000 agreement when i said all i wanted is my tooth extracted and i will follow up to get it fixed they said no sorry dont got time for that what a joke this place is a scam! If i wouldve signed the (office manager) closer said well give us a deposit and we can get it handled!!!!! lol whats even funnier is that my uncle work for a chicago news network and they are investigating there pra... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Rodrigo. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
Definitely nice, I was asked to come in early LEFT WORK, only to get told they can’t just work on my problem area that they had to do all the problem areas. Went explaining I was in a lot of pain was not able to eat and couldn’t sleep. My filling fell out , and they still couldn’t help me. LEFT with nothing done. Waste of my time WOULD never come here again.
Business response:
I'm sorry you feel this way, Juliana. In order to protect patient privacy, we'd prefer to have a more personalized conversation with any patient offline. Through that approach, our team can get more information and help more effectively answer questions and address concerns, If you would like to discuss further, please call me at 1-866-767-0890. We would be happy to speak with you., ADMI
When my husband went there to have a broken tooth looked at, he told the girl in front he only had dental insurance for cleanings. The dentist saw him for about 2 minutes and didn't do anything. He told my husband not to worry about it and no charge. Aspen actually had the nerve to submit a claim to our insurance carrier and then sent us a bill for $90. They harassed us for payment so I reluctantly paid it. Then come to find out, when we went for our cleaning at our regular dentist (we live out of state) his claim was no... read more
Business response:
I'm sorry to hear that, Patty. Please call me if you would like to discuss this further at 844-296-0187, extension 201746. -Julie, ADMI
try doing what a patients ins will pay for medicare advantage will pay for 2 cleanings a year not deep cleaning It would be nice if you would clean the teeth any way.. I was not impressed with your office staff manager complaining about over booking to me and then telling me it was your way or not all
Business response:
I am sorry to hear this, Penny. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
4 appointment still no partial But they sure got there money up front.mistake after mistake on their part.
RecommendedGreat staff and dentist very knowledge about my procedures although upper management is a joke they still have never contacted me even after several attempts to get a call🤔My original office in Orland was the worst Joliet is fixing the mess from them🤔although I’m happy with Joliet my experience with upper management is the worst I’ve ever had👎
I walked in with insurance for a clean up and did not get one done they gave me a run around but wanted me to pay 1500 out of pocket
Business response:
I am sorry to hear this, Victor. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
First quoted way above what i was covered for. Quick to make appointments and charge to credit provider. I told both Kendra and Dr. Will i was having discomfort and both ignored like it was nothing. I did not have pain before they worked on me or after my 4 hour appointment where i had a deep cleaning (scaling). But they both said plaque. If the scaling was done properly shouldn't have plaque. Will be seeing new dentist. Very nice in beginning until work done and paid. Cant even eat now ��
My first time as a new patient at aspen dental was fantastic experience for me!!! From the moment I walked in to there office they made all my nerves go away..THE STAFF IS OUTSTANDING AND WOULD recommend anyone to come and see for yourself...5 stars rating
Business response:
Thank you for your kind words of encouragement Kathy! Aspen Dental practices strive to treat every patient like their own mother! Annette, ADMI
Frequently asked questions about Aspen Dental - Joliet, IL
How is Aspen Dental - Joliet, IL rated?
Aspen Dental - Joliet, IL has a 3.9 star rating with 534 reviews.
When is Aspen Dental - Joliet, IL open?
Aspen Dental - Joliet, IL is closed now. It will open tomorrow at 8:00 a.m.