Aspen Dental - New Hartford, NY

Rodney Mathews 

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5 years ago

I went to Aspen with an infected tooth. The staff took several x-rays and I met with the surgeon the same day and he explained everything to me about extracting the tooth. Since it was badly infected I needed antibiotics before surgery. And as advertised this was all FREE. After having antibiotics via IV in a hospital for two days I returned to Aspen. The surgeon was able to fit me into his schedule within an hour because he felt so strongly that the tooth must be extracted. Fees were explained in detail for the procedure ah... read more

Mike Dangler 

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5 years ago

have severe dental anxiety but the staff was super helpful. had a tooth extracted with sedation. the oral surgeon explained the whole process put me out woke up no pain nothing. was great. the office manager is nice went thru every expense. i even ended up overpaying (ins paid more than anticipated) called them up and received a no hassle refund to my card withing 5 days. they will try to hit you with the full periodontal cleaning which was expensive but i politely declined and i was scheduled for only the services i wante... read more

Kerry Hanrahan 

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5 years ago

I have worked in the Dental Insurance field for 13 years and have had good and not so good experiences with dental practices. I’ve been with this Aspen location for several years on and off. My visit yesterday went very well. From my first interaction with Michelle whom was very pleasant and helpful and assured me I was as important as the next patient in line to Chyna who took my X-rays with her caring attitude to Chris the Hygienist who had knowledge, empathy and humor to Dr. Moses who advised of my treatment needed with r... read more

Bonney Mackey Ennett 

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6 years ago

Chris is very thorough and caring. He is a great person! The other staff I have seen, dentists,dental assistants and office staff are very nice. They take their time to explain everything to a person which is nice. 

Sarah Durante 

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6 years ago

I was new patient yesterday and had another visit today. I refused to go to a dentist for over 20 years due to I felt pain every procedure. I was pleasantly surprised as both procedures were taken care of painlessly. Thank you 

Jesse Sibley 

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6 years ago

I called them, and they got me in to see the oral surgeon the same day. Was supposed to just be a consultation visist, but the dentist and nurse were nice enough to stay later and operate all in the same day. Absolutely delightful people to be around. Great job. 

Margaret E. Grayson 

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6 years ago

As a new patient and not familiar with Aspen Dental I was a little concerned about my first time there. My experience was great! The office was clean and the environment was relaxing, professional and efficient. The staff was friendly and helpful, taking the time to explain the procedures and what they would recommend as a good plan of care for me. I have scheduled my following appointment with confidence in the office and the staff. 

Bonny Simonds 

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6 years ago

I really like Chris, he is awesome and a pleasure to see for my cleanings 

David Sickler 

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6 years ago

I recently moved into the area and had a "dental emergency" so I walked expecting to make an appointment, but to my surprise they took me in very quickly and began the processes that I needed. Everyone there I had contact with, from the front desk to the back offices, was extremely professional and treated me very well. Overall, my experience was way beyond my expectations. This branch is a place where patients are respected and well cared for. I have more appointments and no fears that my experiences will be good ones!