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Aspen Dental - Palm Coast, FL
- Palm Coast, FL
About this business
Location details
4873 Belle Terre Parkway, Palm Coast, FL, 32137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedExcellent service and prices.
Business response:
That's so nice to hear, Andrew. Keep smiling! - Emily, ADMI
I’ve had an outrageous charge of $906.00 for a half-hour teeth cleaning and was tricked into believing that my insurance would pay for the bill when it did not. After receiving my first bill of $195.00 from Aspen Dental that was made to look like the total bill, I was angry after being told by Aspen Dental Palm Coast billing department my insurance would take care of it but figured I would pay it anyway only to receive a second bill for $516.00 a week later from Dental First. I sent off 2 formal letters of dispute and p... read more
Theyll tell you they take your insurance and then when you get there though make you sit for about an hour and then will tell you they don't take your insurance this place sucks and makes you waste your time and makes you get off early from work for no reason
Business response:
Hi Daniel, I’m sorry that you didn’t have a positive experience. I have passed your feedback along to the Patient Satisfaction team, but I know they would like to discuss this with you. Please call them at 1-844-296-0187 so they can help address your concerns. - Emily, ADMI
Rude, impersonal and uncaring. All about money. Dr could not even see me at the conclusion of my visit with Maria, lab Person, of whom gave me my repaired upper partial in the lobby.
Business response:
Hi Patricia, I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important. Please call me at 844-296-0187 EXT 201152 so I can help address your concerns. - Julie, ADMI
I called on Friday (9-13-10) night 8pm for an emergency appt Saturday. I called because my filling fell out. The gentleman who answered my phone said I could get this taken care of the following day at my 9:15 appt. I went Saturday morning and the dentist told me I needed a filling. The manager then came in to discuss cost. Once I agreed to cost she said "great we have Thursday at 1pm available." Honestly for a next week appointment I could have waited for my regular dentist. The manager went on to state this was a new... read more
Business response:
Evetta, Thank you for providing this information. I would really like to speak with you. Will you please call me at (844) 296-0187 ext. 201152 — Julie, ADMI
Today I got my new dentures at another dentist. After 7 months of excuses as to why my teeth did NOT fit. The new ones fit perfect from another dentist! I could not even bite bread and Aspen dental told me I did not have enough bone left as I'm 84 years old. I was warned about cooperate dental offices but the payment plan attracted me. My new perfect fit lower teeth only cost $950.00 and I can bite anything. UPDATE: Aspen dental finally refunded my credit account they opened. Then they changed their mind and reopened my bala... read more
My Dental Insurance ends Sept. 30, 2018 which every time I went to Aspen Dental I always reminded them. Not to mention: I picked out the MOST EXPENSIVE DENTURE the "Comfilytes Full Denture" I went to Aspen Dental July 19, 2018 to get a NEW TOP & Bottom Denture. I put $500 deposit. I went for Mold then 4 to 5 times more for Wax Try IN w/Dr. Rennie. Finally on Sept. 28, 2018 I go to pick up my top and bottom denture and put them in my mouth and the Entire top of my mouth is Sunken in (like I have NO Denture in my mouth). Now I... read more
Business response:
I am sorry to hear this Lori, I will certainly pass this information along to management, and request you be contacted, Please call me at (315) 454-6000 ext. 201526, at your convenience if you wish to discuss further. — Kelly, ADMI
Literally the used car salesman of the dental industry, the whole time I was there I felt like a paycheck. Either the staff gets a commission on sales or they are just really good at coming off as desperate and pushy. 100% would not return.
Business response:
I am sorry to hear this, Dom. I have spoken with the office manager, and she would love to help with this. I encourage you to call the office at 386-864-8313, option 2. Thank you! - Courtney, 201783
Overall my experience was ok. Most of the staff was extremely pleasant. However, the dental hygienist who performed my periodontal exam was extremely rude. I am aware that there are issues that need to be fixed which is why I went to the dentist in the first place. I did not appreciate the hygienist telling me she loves “people like me” because we “pay for her jet skis and vacations”. That because we don’t listen we end up back getting teeth pulled. She even told me to stick with pick type flossing because regular floss is t... read more
Frequently asked questions about Aspen Dental - Palm Coast, FL
How is Aspen Dental - Palm Coast, FL rated?
Aspen Dental - Palm Coast, FL has a 4.2 star rating with 1,052 reviews.
When is Aspen Dental - Palm Coast, FL open?
Aspen Dental - Palm Coast, FL is closed now. It will open at 8:00 a.m.