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Aspen Dental - Salisbury, MD

4.3

Salisbury, MD

About this business

Dental

Location details

2412 N. Salisbury Blvd., Ste A, Salisbury, MD, 21801, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 5:30 p.m.
Wed	08:00 a.m. to 5:30 p.m.
Thu	08:00 a.m. to 5:30 p.m.
Fri	08:00 a.m. to 1:30 p.m.
Sat	Closed
Sun	Closed

4.31,138 reviews

Chesney West

6 years ago

Even with proof of my original appointment they still made me wait 8 months because they messed up my appointment time. Their response was they would call me if there was any cancellations before then. So lemme get this straight. U set my appointment send me an email to confirm and a card. I go to verify appointment and call cause it’s the wrong time and now i gotta wait 8 months to be seen. Worst customer service ever!

Keri Duperron

6 years ago

Train your employees on better customer service. After my appointment they left me to sit in the green room for over a half hour (woman said that she didn't receive my paper work) Then lower your prices, wanted to charge $7000 (with insurance paying $1000 and another discount) for dentures!!!! This is not the greatest place to visit!!!

Sharon Titus

6 years ago

I went in they took my blood pressure 162/102 and then did my x-rays told me I needed to have the teeth pulled and shuffled me to another room they took my pressure again 162/104 didn't anyone notice

Ruth Ann Williams

6 years ago

worst customer service. Unprofessional. and the prices change constantly. gir $5,000 my mans teeth should talk for him. WATCHED THE tECH ND CUSTOMERS IN WAITING ROOM HAvE DETAILED ConverSATIONS ABOUT LiES THAT WERE TOLD BY ASPEN Nd PRICE CHANGES.. IM PISSED FoR $5,000 SO UNPROFESSIONAL.. CALL CNTER SAYS OBE THIBG N THEN YOU GET IN OFFICE N THEY SAY SOMETHING DIFFERENT !!! HORRIBLE. I WOUlDNT BRING MY DOG HERE !!!!! for $5k the teeth should talk for you

Robin Christie

7 years ago

Tues Oct. 9 2018... I had to wait 4 months to get in. All I wanted was a cleaning and a few fillings. As a new patient I go in get full mouth exrays all of that. Then they shuffle me to a desk you need this this and that. I said I don't want all that just a cleaning and fillings. So I had to wait another 2 months to get scheduled for that. The week of my appt. They call and cancel I need to reschedule. Well I'm pissed. The hygienist is out of town. What the hell did you schedule me for. So I explain I have been waiting for t... read more

Business response:

I am really sorry to hear about the scheduling issues, Robin. I will notify the management team so they are aware. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI

Patrick O. Townsend

7 years ago

I went to Aspen Dental because I had lost my dental insurance and Aspen Dental represented themselves as a good place for people with no dental insurance. Everything started out nice. The first visit was free and I got free x-rays. They gave me a list of what I need done and it looked reasonable. My main problem was a crown that had come off and the tooth was broken off too short to put the crown back on. I was told they could put a post in it and then put on a new crown. The price was $1260. I thought that was reasonable. f... read more

Business response:

I am sorry to hear this Patrick, I will certainly pass this information along to management and request you be contacted.— Kelly, ADMI

Pat Herring

7 years ago

Way too expensive, and too much interest on the financial help. I would end up paying twice over what it's worth. I can get the same thing elsewhere for a third of the price .

John Trivits

7 years ago

I have some serious dental work done in 4 different states by at least 7 different dentists! Aspen Dental was outstanding. The rest of my family will be switching to Aspen and I have given Aspen Dental 2 referrals already!