Aspen Dental - Ypsilanti, MI

Linda B. 

on Yelp

7 years ago

Horrible recent experience. I was having discomfort and needed fillings or more extensive work. Dentist said she would do the work AFTER I spoke to the office manager about cost. I waited for over a half hour then was told to go home and manager would call me later that day. Five days later no call. I went into the office and asked for my x-rays. The staff gave them to me without asking why or what the problem was. Never again 

Cindy A. 

on Yelp

7 years ago

Transferred my entire family to their office and I am not pleased with the way they do business. It's all about money! I have dental insurance that covers everything but they still insisted on charging me and then I had to wait months to call and get a refund from them after my insurance pays. They charge $50 for fluoride treatment that I didn't want and $50 cancer screening that is not needed. They charged my daughter $200 before she was even seen then said she didn't need the treatment after all and that her money would be... read more

Lauren H. 

on Yelp

7 years ago

My dad (75 years old) made an appointment here to get a teeth cleaning, after an hour and a half I picked him up from his appointment only to find out they didn't even do the cleaning he was supposed to have, and instead spent that entire time trying to talk him into $15,000 worth of dental work that he absolutely couldn't afford saying there was no way to salvage his teeth and trying to refer him to all kinds of specialists. He left very stressed, confused, and frustrated trying to figure out how to afford such extensive ... read more

Angie W. 

on Yelp

8 years ago

RIP OFF! Not even a hello when I arrived--just told her my name and heard "ok it's going to be $200. Ummmnn you haven't even touched me yet? I walked out. They actually asked me to pay prior to doing my services. And WITH my dental insurance they thought I was dumb enough to pay $200 for a normal prophy, X-rays and a one surface teeny filling. $50 for a cancer screening (that is part of an exam) and $50 for fluoride. NO way. Never walk into this rip off. 

Charles P. 

on Yelp

8 years ago

This place is the McDonald's of dentist. My wife came here because we have no dental insurance and her tooth was absesed. Lot of pain. She then had 2 teeth pulled. Aspen Dental must have a NO PAIN MED POLICY because they wouldn't give her any. Told her to use over the counter pain meds, FOR 2 PULLED TEETH. If I could give a zero I would.