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Associated Heating and Air Conditioning
- Heating & Air Conditioning/HVAC
- Eugene, OR
About this business
Location details
90330 State Hwy 99 N, Ste A, Eugene, OR, 97402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
NO STARS Crooks & Sociopaths This company is dishonest and engages in bait and switch. Last November (2018) I had them come out to inspect my HVAC. I got a likable and (seemingly) competent tech who did a lot of work but he did argue with me about the price of the service. In the end I agreed to a yearly contract and the coupon from Angie's List was honored. Little did I know I had just been taken to the cleaners. Fast forward to June of 2018. I scheduled someone to come out and clean the filters (plural - there are fou... read more
If I could give these guys 1/2 a star I would. I have never experienced such incompetence in my entire life, from the service techs to the management. I highly recommend you to NOT hire these people.
Worst company I've ever had the experience with! Did not follow through with promises not once but twice. Will not honor a manufacturer warranty that is clearly in place. Please use another company if you need HVAC work.
What scammers!!! They promote a $39 maintenance special every three or four months with flyers they leave at your home in Eugene/Lane County Oregon claiming to clean and make tune-up adjustments to your home furnace and heat/air pump. Total B.S.! They come out and do next-to-nothing other than try to get you to buy new products from them. I live in a retirement park and I had heard from others that Associated prey on the elderly and especially women who live alone in their homes, to avoid what I was told was a dishonest busi... read more
Business response:
Mr. Houston, I would very much like to chat with you to find out what went wrong. Associated Heating & Air Conditioning, Inc. always strives for customer satisfaction. Please call us at 541-683-2590 so we know how to improve. I hope to talk to you soon. Shawn Jones Service Manager Associated Heating & Air Conditioning, Inc.
They installed my unit and put the compressor right by the sliding glass door by the patio so it blows constant hot or cold air if you are trying to sit out there. Knowing this now I would have put it 2 feet away. I have had them come back 3 times to service. The first time was good. The second time they did not clean the compressor unit and had to come back to complete the job. The third time I called to have it serviced and told them the unit was working but no seeming to get real cold. They did not explain to me there wa... read more
NOT GOOD! The sent out Kevin and another tech in training. I could hear Kevin cussing at the other guy and demeaning him throughout the job. After several hours the system was "fixed" but the cost was extreme, once I called around and researched what they did. If they treat their own employees this way, you can imagine how the customers get treated. DO NOT HIRE
My first review ever, which should tell you how bad my experience was with this company. After calling them back to my house 3 times to fix their self inflicted complications, an $80 short between the pump and the central unit ended up costing near $700. When they could only get the system to work by use of the Emergency Heat, they tried to tell me it was cheaper to run it that way, completely lying and challenging my intelligence (ability to Google it). Untrustworthy Uneducated Unprofessional
Not only do they hit you with a fee just for coming to your home of $79, but for a 10 minute fix it will cost you approximately another $160. They are way to over priced. Do not just this company.
If there was negative stars Associated Heating would deserve it. I HIGHLY NOT RECOMMEND ASSOCIATED HEATING. I was clear on my issue, I was still charged a diagnosis fee after the fact I gave a detailed description of my problem. Two weeks later they call me with a $300 price to repair my stove. Really! All my stove needed was a new gasket to be installed which cost me less than $20.00 and not even an hour to do. These guy's are CROOKS and UNPROFESSIONAL. Again look away when you see Associated Heating.
Frequently asked questions about Associated Heating and Air Conditioning
How is Associated Heating and Air Conditioning rated?
Associated Heating and Air Conditioning has a 4.9 star rating with 2,508 reviews.
When is Associated Heating and Air Conditioning open?
Associated Heating and Air Conditioning is open now. It will close at 5:00 p.m.