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Associated Heating and Air Conditioning
- Heating & Air Conditioning/HVAC
- Eugene, OR
About this business
Location details
90330 State Hwy 99 N, Ste A, Eugene, OR, 97402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The good: they came out and fixed the problem The bad: they charged me a second diagnositic/trip fee for the problem because I did not authorize it immediately. They were NOT flexible. The result: I asked them to waive the second fee as being unfair, they gave me $25 off the $75 (coupon) fee. Since they did not have to do any diagnositics, and they had to get the part from their warehouse (or wherever they get them) the 2nd trip fee should not have been charged. I was disappointed in their inflexibility.
On March 6th, Associated Heating checked my installation of a Nest Thermostat. The tech indicated he would rewire the the Heat Pump Kit, as it is not used by the Nest thermostat. No problems. Paid $132. Fast forward to April 7th, I lose my 24volts to the Thermostat. I'm used to work in the HVAC field, and have no problems checking for 24volts with my Fluke. I know that the wiring from the Furnace, Heat Pump and thermostat are all connected at the Heat Pump Kit, which is located in a galvanized box on the side of the furnac... read more
Had a new HVAC system ($$$) installed by Associated Heating 3 months ago. For the record, it is a Lennox system, which is supposed to be a pretty good brand. I have had to have repairmen back FOUR TIMES in that three months to repair the heat pump. Scary, isn't it? I'm not sure if they sold me a "lemon" or if they are just incompetent, but I certainly cannot recommend Associated Heating.
Frequently asked questions about Associated Heating and Air Conditioning
How is Associated Heating and Air Conditioning rated?
Associated Heating and Air Conditioning has a 4.9 star rating with 2,508 reviews.
When is Associated Heating and Air Conditioning open?
Associated Heating and Air Conditioning is open now. It will close at 5:00 p.m.