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Associated Heating and Air Conditioning
- Heating & Air Conditioning/HVAC
- Eugene, OR
About this business
Location details
90330 State Hwy 99 N, Ste A, Eugene, OR, 97402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stellar customer service from the start!!! Had 6 companies come out and do bids for a ductless heating pump system installation, Associated sent a wonderful guy, Blake. He was extremely helpful, professional, friendly, easy to communicate with and answered all of my questions. Because he's very good at his job he asked me follow up questions about financing and even though I was on the right path he provided me with his Eweb contacts that expedited the process and made it all come together. Associated also matched the price... read more
Associated installed my heat pump about 5 years ago, they service it regularly, and their people have always been professional and competent. They take the time to answer questions, and it has been a very positive experience for me.
Business response:
Thank you for sharing your positive experience with our heat pump installation and ongoing service over five years.
Amazingly efficient service, very fast same-day response, excellent repair job done quickly by a courteous & kind crew at a reasonable price. We're very happy & will not hesitate to call them again.
Business response:
Thank you so much for taking the time to share about your experience with us, Mary! We appreciate you and your business! If there is anything else we can do, please let us know! Have a great day!
Associated replaced a ductless heat pump for us. Done quickly (4 hours) and works fine(2days). I have had three heat pumps installed and each time a representative of the business came out with in day or two to inspect, answer any questions and collect payment. Not so with Associated. Upon finishing the installation, the installer collected the payment and said to call if there were any questions. Otherwise I give them a full recommendation. The estimator was thorough, furnished all specs and did not use any pressure tactic... read more
Business response:
Thank you Robert, for the great review. We appreciate your business, and look forward to working with you again.
I've read a lot of the reviews on here and have to say our experience with Associated has always been a good one. We've purchased two heat pumps from them over the years and have been pleased with the products, installations and service. The techs are always polite and knowledgeable, plus they leave the house clean and put together. The price we paid for our heat pumps was reasonable and competitive with other companies. Recently, the response to our service calls have been a little slower than I'd like, but with Covid an... read more
Business response:
Thank you Helen, for the kind words and the great review! We look forward to working with you again in the future.
i've used associated in the past for repairs for my hvac systems & considered them to be professional & knowledgeable. this summer my air conditioning went out, & my furnace was also in need of replacement. i had to wait awhile for the new installation, but considering the overwhelming rush of repairs due to the horrible heat wave, i felt they got to me in a reasonable amount of time. they did a great job, installing new units in 1 day & leaving my property w/brand spanking new units. i was very impressed w/their thoroughnes... read more
From the first phone call to the tech Jason who came out, I couldn't have for anything better. Polite, caring, efficient on the busiest day of a heat wave. Diagnosed quickly, fixed and reasonably priced. They will have my business from now on.
I think it was Max that came to work on my system. He was very efficient went right to work, identified that the system is there a cleaning because the filters have been clean like they should. Cost me some extra money to get a pressure washed out but it's all cleaned up will do better at cleaning filters. They're a good company is it was good service.
I am updating my review because I have had good experiences recently with this company. I purchased a new Daiken heat pump last November and the outdoor unit went out immediately following its first annual maintenance. The first repair tech Cody found 2 problems with the control panel and did not find all of the problems and ordered new parts, and there was a long delay, and my electric bill more then doubled by using space heaters. Thank goodness a second repair tech Jesse came out and found additional problems and said the... read more
Frequently asked questions about Associated Heating and Air Conditioning
How is Associated Heating and Air Conditioning rated?
Associated Heating and Air Conditioning has a 4.9 star rating with 2,486 reviews.
When is Associated Heating and Air Conditioning open?
Associated Heating and Air Conditioning is closed now. It will open at 8:00 a.m.