Audi Wilsonville

wmh61 

on DealerRater

14 years ago

"First time in the Dealership and the experience was..." First time in the Dealership and the experience was great. I had a minor light issue that needed replaced and there was no hassle and they just took care of the whole thing and I was on my way. I know Scott from when I purchased my new Audi and he as exceptional then as well as now. 

Peters62 

on DealerRater

a month ago

Bought a used Audi. Vehicle had some issues that were not disclosed. Also, the gap insurance was not refunded when I paid off the loan. Dealership would not return my calls. 

Daplatt18277 

on DealerRater

3 months ago

Service - 7hrs later - oil change & new tires still not completed. Advised one more hour - why? 

Laura 

on DealerRater

a year ago

The Electrify America credits offered by the dealership did not work but the dealership and Audi customer report refused to rectify the problem. In just one year, we lost 11% charging caoacity on our new Etron Quattro with only 9,000 miles. The servive dept. did not correct the oroblem. The trip planning function did not work because it grossly overestimated how far the car could go on a charge. 

jdohoho 

on DealerRater

a year ago

purchased use 2018 s5. salesperson hid the fact that the water pump was failing and revealed itself during the first extended drive it performed in it. Service department took over three weeks to replace a water pump that was said to take 4-5 days, and had it not been for repeated queries by me it would have taken even longer. As a result of that experience I cancelled the extended warranty I purchased and was told it could take up to 45 day to be credited the cost of the service plan. That didn't happen. Then I was told 6-8... read more

invalidhost 

on DealerRater

2 years ago

I'll start this review by saying this: if you feel like you've been scammed by a car dealership, you have rights. Research the law, both state and federal, especially with the attorney general, the BBB and the FTC. File complaints. Leave reviews. I purchased a used car from these people in January 2023, in cash. I live in a different state from where I bought the car, so they drove it to my house. The first thing that should've been a red flag was that the sales guy required me to fill out a credit application. When I asked ... read more

Corruption Buster 

on DealerRater

2 years ago

Corrupt as you can imagine maybe even more. Horrifying experience. They refused to give me commonly available information on my car and somehow my profile was never reconnected after an accident. Now my Vin number is missing from the Audi online check. 

concernedbuyer 

on DealerRater

3 years ago

"The people who work here are useless. They do not explain..." The people who work here are useless. They do not explain anything on the finance part. They do not follow up on phone calls and do not reply on emails despite multiple attempts to reach them. It is a waste of time to deal with them. Mo is the worst. He did not explain the details on the finance part and he did not return the phone calls to him. 

concernedbuyer 

on DealerRater

3 years ago

The people who work here are useless. They do not explain anything on the finance part. They do not follow up on phone calls and do not reply on emails despite multiple attempts to reach them. It is a waste of time to deal with them. Mo is the worst. He did not explain the details on the finance part and he did not return the phone calls to him.