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Audi Wilsonville
- Automotive
- Wilsonville, OR
About this business
Location details
26600 SW 95th Ave, Wilsonville, OR, 97070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Service Center - Did Not Meet My Expectations" I recently has an oil change at Wilsonville Audi on my Q5 and was told it would cost an additional $30 dollars to reset the electronic oil change reminder. This should be included in the price instead of trying to itemize their services. They did a great job washing and cleaning the car but I would have preferred getting an oil change that includes doing the job for one price. Be very careful when getting your car serviced at Wilsonville Audi and challenge them for the exact se... read more
"Turn Around and Run To Somewhere Else" Too many things to list and this could literally be a short story. Major engine work done at 54k miles. Timing chain goes out at 90k and caused $6000 worth of damage. Audi only covers the cost of timing chain but only 25% of damage the timing chain causes. Why? I was told by two separate customer service agents named Rachel and Emily that it’s against the law and the judge who signed the CLASS ACTION SUIT WON’T LET US. I call back to ask for copy of suit and name of judge and was told ... read more
"WE WOULD NEVER BUY A CAR AGAIN FROM AUDI WILSONVILLE" WE WOULD NEVER RECOMMEND PURCHASING A CAR FROM AUDI WILSONVILLE FROM A DISTANCE !! Two weeks ago we bought a used luxury car from them for cash, flew 700 miles to buy it, only to discover the condition was not as represented. When we asked about the scrapes that were not disclosed, the sales person shrugged and said what did we expect, it was a used car. We were obviously disappointed , but by then it would have been extremely expensive to walk away. Then when we arrived... read more
"Broken Cars For Sale" We purchased a 2013 ML350 from wilsonville audi a Ron Tonkin dealer and 15 days and less then 1000miles and a near miss catastrophe the vehicle came t a screeching fault on I5, the managers told me that it is not their problem but in the service notes that I obtained It states the "service lights" were reset. manager refused to work with me on an amicable resolution, and now i am stuck with a $3,040 service bill. Thanks ron tonkin for scamming my wife and I!
"Lazy and sassy" Not happy at all with my experience! I pretty much did it all for them as well! Scott is lazy and sassy! For example, (week 2 after owning my car) "Hey Scott, When is my other key & owners Manuel going to be here? I thought you said it was being sent over night the day you dropped my car off...? Scotts response: I'll have my guy check with his contact again. I "said" as soon as they find them they'll over night them down to us and we'll send them straight to you." Scott wrote after another series of BS email... read more
"Buying a car" The salesman was supper nice but the guy he go's to was to finalize, was supper mean give you now respect at all that big mean head ??????????????????
"No customer service !" I bought an Audi A4 from Wilsonville Audi. I drove it home and called them to say this car isn't for me. The seats are rock hard and it is very uncomfortable. They didn't try to help in anyway. They were sorry I didn't like "MY" new car. Any dealership but a Tonkin dealership would have back us out or would have found a solution. They have HORRIBLE customer service.
"Lack of respect" The stuff seem to be a bit rude. Not willing to spend the time and effort. The way they talk sounds like you can't afford it. I doubt how many cars they can sell a month? Overall we had much better experience with sunset Audi.
"Ok, as we all know...There is always ONE in the bunch..." Ok, as we all know...There is always ONE in the bunch that has a piss pour experience with dealerships! This is mine... I went to buy a so called "well maintained" "well taken care of" Audi Q7. I drove the car off the lot got it home and upon further inspection the was supposed to be done by the DEALERSHIP..I found a golf ball size hole in the sidewall of the right front tire, that was dangerous as xxxx! Had to get it replaced at Les Schwabs. Then we found that they ... read more
Frequently asked questions about Audi Wilsonville
How is Audi Wilsonville rated?
Audi Wilsonville has a 4.7 star rating with 3,012 reviews.
When is Audi Wilsonville open?
Audi Wilsonville is closed now. It will open tomorrow at 7:30 a.m.