Auto Boutique

Slider101 

on Cargurus

5 years ago

I said I would purchase the car if it operated as it should. Haven’t received any paperwork or info on how to move forward...Just a couple generic emails. So I’m assuming it doesn’t operate as it should. 

Anonymous 

on Cargurus

6 years ago

I had spoken to the receptionist and explained that I lived several hours away and was interfered in a vehicle on their lot. She suggested I filled out the application online, which I immediately did. Hours passed and I heard nothing so I called back once again. They said they dealt with customers in store before online customers, fine. I waited until the end of the day before they closed and called once again, just to see if they had any issues with my online application or if I was even approved. They said they didn’t have... read more

Fe4sure 

on Cargurus

6 years ago

The dealer did not contact me I called them. The lady that answered the phone said the truck was being serviced, but the truck has been advertised online for over 30 days. This was a big red flag to me. 

Lynn 

on Cargurus

6 years ago

It took a couple days ( (I called but guess they weren’t open on Sun.) and then day to get an answer to my email. They didn’t provide any answers to my questions, si I had to email again only to be told they didn’t have that info. (Exact Infinity color). So, finally my husband called 5 days later and was told the sales manager would call him back which he did. Unfortunately, he couldn’t provide all the details and said he would call back. That was early Fri. And it is now Sun. We told them we wanted to test drive yesterday a... read more

Bryce 

on Cargurus

6 years ago

Communication: Bad, the car I went in for was in the shop for days so I never got to see it and then I got a call during class that when it arrived they were signing papers for someone else to buy it even though I went in and called multiple times and said I wanted to purchase it when it gets out of the shop Listing accuracy: Because the car I wanted was in the shop I test drove a different year same make and model vehicle and the listing didnt describe the conditions of the vehicle and the price went up a lot when I asked f... read more

GuruCKYZ2 

on Cargurus

6 years ago

I had a bad experience with them, that cause me money and they did not do anything to help. They told me they have the 2016 Hyundai tucson title in hand. I flight from Philadelphia to Jacksonville FLORIDA to pick up the car, wen I got there to pay for the car they told me they don't have the title yet. I was supposed to shipping that car the following week, and because of them I missed my shipping cutoff day which cause me money. If they had told me that they don't have the title In hand, I would not make booking. So overall... read more

ThomasR18 

on Cargurus

6 years ago

Car that I wanted to see, was not available yet. Dealer never got back to me, I specified was interested only in that car. They asked what cars , I would like. 

Ken 

on Cargurus

6 years ago

It usually takes them a day to respond. Still waiting for another response to a reply I sent. Also called while I was at the loan officer and left my number with their fiancé answering service and they haven’t called back yet. Went to look at other cars. 

Vincent 

on Cargurus

6 years ago

Drove 1 1/2 hours to test drive the truck. First, it wasn’t on site. Have to drive to a mall parking lot to see it. Drove back to the lot to ask for a test drive. They told me they need it copy of my license and insurance. After that, drove back to the parking lot were a young guy have all the keys for the cars. He didn’t have the keys for the truck. I test dove two other trucks in the lot, but not the one I came to see. I ask for the keys at the office but they told me they didn’t knew were they were with the “oh well” atti... read more