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Auto Boutique
- Used Car Dealers
- Columbus, OH
About this business
Location details
1800 Georgesville Square Dr, OH 43228, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Yes but they told us one price for the car and that we had to put so much down but the car needed brakes and due to them about to close we had to come back the next day, we came back they upped the price on the car and a bunch of more extra and we were going to purchase 2 cars from them changed our minds after that. Found same car same price another dealer.
Went to look at half a dozen or so cars we were interested in that also fit into our budget on cargurus. Upon searching their lot there was not a single one of the cars on said lot. If they were the prices were way different and out of our budget range. Not worth the 45 minute drive.
Business response:
I apologize for you experience at Auto Boutique, we may have a few vehicles being detailed at our detail facility at times, however the prices that you would see in the vehicles would not be the prices you would have paid, those were the prices of the vehicles before we reduced them online
Car I was about to test drive wouldn't start
Business response:
I apologize for your inconvience, the car needed a new battery and has been replace
I contacted the dealer too ask questions about the condition of the vehicle I was interested in. My call was answered promptly and i had no issues with getting someone right away. However I asked the condition of the car since in the pictures it looked perfect, I was told it had some minor scratches and no real dents. I asked if the scratched could be described as normal parking lot scratches to which the owner replied yes. I informed him that I wanted to be sure since I would be driving three and a half hours to look at the... read more
We noticed while inspecting the car that it had been wrecked before and had overspray all over the car and also noticeable scratches underneath where it had been towed or dragged, yet the carfax said no accidents reported. The oil level on the car was way overfilled and we decided we werent interested in the vehicle.
Business response:
We apologize for your disappointment, however this was a $6000 vehicle with almost 100,000 miles that we got on trade in, priced thousands under value. minor scratches and blemishes are typical on vehicles with this mileage and price range . The bottom portion of the vehicle may have had some curb rash on it, there was no overspray on the vehicle, there was tire shine sprayed on the tires. We have no control over what Carfax reports.
Contacted about getting financed was told fill out form on there website .filled it out never heard from them
Business response:
We called you the next day and left you a voicemail regarding your finance application and the down payment amount. If you could check your voicemail you would see that we did contact you instead of giving us a negative review. Thank you
Dealer responded rather rudely,,, he had an unappreciative HURRIED TO GET OFF THE PHONE attitude and states that they NEVER negotiate for cash pricing pretty much IT IS what IT IS....
I emailed them, they said the truck was sold yet it still remains on the site for sale. Not friendly on the phone to me either. Poor quality and lack of professionalism.
Business response:
When we get extremely busy vehicles can still be on the site if they have a deposit or they are sold until we have time to update the website. This customer was not approved for financing for that vehicle and is now giving us a negative review because of it.
Truck is worthless!! Call them n they said it's in great condition drove 2 hrs to test drive n was nothing like they said!!
Frequently asked questions about Auto Boutique
How is Auto Boutique rated?
Auto Boutique has a 4.5 star rating with 7,922 reviews.
When is Auto Boutique open?
Auto Boutique is closed now. It will open at 11:00 a.m.