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Auto Boutique
- Used Car Dealers
- Columbus, OH
About this business
Auto Boutique is a highly rated used car dealership in Columbus, OH. We offer a large selection of affordable used cars, trucks, and SUVs for any budget. Shop for quality used cars near you at a great price. We offer excellent auto financing options for pre-owned vehicles including cars, trucks, minivans, and SUVs, and can offer bad credit and low credit car loans. Our Columbus, Ohio car lot is near Dublin, Westerville, Reynoldsburg, & Grove City. Visit our Columbus dealership showroom to make one of our used cars for sale y... read more
Location details
1800 Georgesville Square Dr, OH 43228, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Auto Boutique is a high-volume wholesaler; that's in their words. Don't expect personal customer service. It is rather chaotic with each salesperson serving multiple customers at once. They live up to the reputation of a "used car salesman." Expect to be there 2-3 hours, even if you know exactly which vehicle you want to test drive and plan to do a lot of sitting and waiting.
Nice cars at a great price, but it ends there. Unprofessional sales staff that is more interested in the money than in helping with the customer relationship. When buying a car it is a balance of the right vehicle and building trust in the dealership. With Auto Boutique, they never returned phone calls and actually told me they are a high volume dealership and don’t have time to respond to requests, after they promised to have a car ready for me to test drive the next day and then wasted my time. Plus I found it a bit offens... read more
The throttle got stuck on the truck and when I told someone about it they said OK will fix it and put it back on the lot
Requested accident information on a vehicle listed for sale. 2 or 3 days later received an email asking where I went and why I "disappeared." I responded that I was still waiting for the information. So far I've had no further response. Probably won't contact this dealer again.
We are a auto leasing company in Dayton, Ohio. I sent my GM to Columbus to look at this car. He had a list of a number of cars to look at. None of them were on the lot, the car they emailed me to come and test drive was at one of their other facilities. A terrible waste of time. Cannot do business with a place like this.
I called to ask about the tires on the car. The rep said he would check and call me back. When he didn’t, I called back and got another guy who said he would do the same. He never did either. On two occasions, I called and the phone just rang and rang. I would say there’s a good chance they’re a little shady.
Excellent pricing, but the lack of financial personnel created a bottleneck. There were people standing all around the lot and people leaving just frustrated.
Multiple salespeople were contacted to have the car inspected by an independent mechanic and instead they let another customer get it inspected and sold it out from under us
Would never go back. They lied about what was wrong with the car (they claimed that the oil was pitch black when in fact it had a complete oil change just 3 weeks before) and it was verified by 2 dealers and 2 certified mechanics that is was not, in fact, pitch black but still it's original tan/brown color. Cannot be trusted
Frequently asked questions about Auto Boutique
How is Auto Boutique rated?
Auto Boutique has a 4.5 star rating with 7,472 reviews.
When is Auto Boutique open?
Auto Boutique is closed now. It will open at 11:00 a.m.