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AutoCenters Herculaneum
- Used Car Dealers
- Herculaneum, MO
About this business
Location details
1225 McNutt St, Herculaneum, MO, 63048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedCheck them out .they do good quality job to make you happy
Business response:
Hi, Jeff. We are thrilled to learn that you had a positive experience with us!
RecommendedSuper efficient, great customer service!
Business response:
Hi, Tracie. We appreciate the kind words and are glad we could provide you with a positive experience!
RecommendedThe ease of selecting any vehicle and test driving it , if they don’t have what have you are looking for at that location, they will check the other lots and help out as much as possible. Everyone is so friendly and community oriented . They back their vehicles 100% . All in all , I bought my SUV 3 1/2 years ago and I’m still happy with it !! Stop in and see Patrick Timmerman , he’s honest and doesn’t pull any punches .
Business response:
Thanks, Mary! We are thrilled to hear you had a great experience while shopping with Patrick at our location! We hope earn your business again.
Recommendedawesome place to buy a car
Business response:
Thanks, Timothy! We appreciate the reccomendation.
Recommended
Recommended
Complete scam artist be warned. Do your research before buying from them. Multiple lies. No accidents does NOT MEAN no accidents. Pull the carfax not some bs one.
Business response:
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We do want to clarify that we are not in the business of misleading customers. Our dealership serves a high volume of buyers, and that level of trust is something we take seriously—it's not sustainable if we’re not transparent and fair. In this case, the vehicle’s verified AutoCheck report through Experian indicated no accidents, while a Carfax report reflected a minor incident. These discrepancies, while uncommon, can occur becaus... read more
I came into the building with my check in hand for my vehicle. I arrived around 5pm. Tried negotiating, that didn’t get anywhere. Upon just taking the car for the internet price, i was the last person who made it in the financing office, even though people came after me. I only received ONE key, while i seen others leave with TWO KEYS! I was told if i wanted another one i had to buy it. I did not get a full tank of gas, they put half a tank in. I just felt the experience was overall shitty. I don’t feel like my service was v... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize that your visit left you feeling undervalued—that is never the impression we want any customer to walk away with. We’d like to provide some clarity on a few of the points mentioned, while also acknowledging where we could have communicated better. Our internet pricing is designed to be fully transparent and competitive from the start. We price our vehicles at what we believe is the lowest market price in the region, supported by real-time market... read more
I tried putting a deposit down on a vehicle and got a complete run around. I let the salesperson know at 2pm I would like to put a deposit down asking if that went through the finance manager. I was told let me check. I called the dealership 5x, left a message with the finance manager who still hasn’t returned my call. I called and asked for the GM who was not available. I was told later that evening that someone was looking at the vehicle and would let me know if they decided to purchase it or not. Terrible customer service... read more
Business response:
Amy, thank you for your feedback—we sincerely apologize for the experience you had. We want to be fully transparent: at the time you reached out, another customer was already scheduled to view the vehicle, which prevented us from accepting a deposit. Where we fell short was in clearly and promptly communicating that to you, especially after multiple attempts to reach us. That delay and lack of follow-up is on us, and we take responsibility for it. We also regret that we were unable to connect with you after trying to reach... read more
Frequently asked questions about AutoCenters Herculaneum
How is AutoCenters Herculaneum rated?
AutoCenters Herculaneum has a 4.7 star rating with 5,015 reviews.
When is AutoCenters Herculaneum open?
AutoCenters Herculaneum is closed now. It will open tomorrow at 9:00 a.m.