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AutoCenters Herculaneum
- Used Car Dealers
- Herculaneum, MO
About this business
Location details
1225 McNutt St, Herculaneum, MO, 63048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Recommended2nd Edit: 11/4/2025 Grateful for 2 month temp tags, but now on day of licensing im running everywhere trying to get an idod. The inspection they sent me with is from July (I purchased my vehicle 9-6) and now it’s expired. So now i have to pay for an inspection for someone to get the ViN and mileage for the license office to Issue my tags. One more Complete Inconvenience! We had no Issues like this when working with Adam Valley on our van. Completely unacceptable… Edit to add: Just found out that because they did not put ... read more
Business response:
We are grateful John and Dustin provided excellent service during your vehicle purchase after the deer incident!
They treat there employees like trash. They give absolutely zero care. Especially Kevin, Bobby…all the porters. As a fiancé of one of your employees, having a baby comes with a lot. BIG ONE-POST PARTUM DEPRESSION! I had a bad bad moment, and my fiancé got permission per KEVIN to go, I didn’t know what ride to do. I needed help at that very moment. My fiancé being a man came straight to me and my location to get our son. KEVIN WRONGFULLY TERMINATED MY FIANCÉ. KEVIN ALSO CALLS HIS BOSSES SONS “SPOON FED B******” We will talk... read more
Business response:
Hello we appreciate the feedback, this has been sent to executive management for review.
Absolutely TERRIBLE experience. I was lied to the entire time I was there. I had originally been in contact with Frank and when I had a day off and needed to go look at a car he was out of the office. While talking to Frank and giving him to details of my Nissan that I had originally bought from this location (another terrible experience, I should have learned my lesson the first time) he quoted me a trade in of $3-6,000 and when he said they were firm in price he said that if I absolutely loved my car that he would talk to ... read more
Business response:
Please accept our apologies for this terrible experience with Adam. Your concerns are serious, and management is looking into everything. Someone will be reaching out to discuss.
We have been here twice and both times not one single person acknowledged our existence. Today, we were trying to get a price on a wagoneer because the QR code brought up the wrong vehicle. We asked a salesman if he knew the price. He tried looking it up but was with another customer (which we understand) but told us to wait until he gets finished or until another salesman comes out. We walked around another 10-15 minutes and absolutely no one acknowledged us. You most likely lost a sale today and you definitely lost a ... read more
Business response:
Hi Maria, We are so very sorry for your experience. There is absolutely no excuse for being overlooked — busy or not. Our team is trained to greet and assist every guest promptly, and what you described is not reflective of our standards or the experience we aim to deliver. We genuinely value your time and interest, and we understand how disappointing this must have been, especially after making the drive to visit us. We’d really like the opportunity to look into this further so we can use it as a learning moment with our t... read more
Terrible Experience with this dealership & was turned down because I had my own check from my bank & also told my vehicle I was trad was not worth the value that it was , so I took my business somewhere else & went from buying a used F150 with 30,000 miles on it to buying a new vehicle F150 with 0 miles on it from the dealership , also I did get the full value of my 2019 F150 XLT with 50,000 miles on it with no mechanical issues, that I was told from this dealership . There loss was my gain and also I went & bought a Used bi... read more
Business response:
Thank you for sharing your concerns. We value your input. We are having trouble locating information on your visit. We'd love the opportunity to hear you out, and propose a resolution to your frustration. Could you please send your best contact to wiggidy@acdealergroup.com? A Sales Manager will reach out ASAP to discuss. We apologize for this situation.
This car dealership will scam you and rip you off. I highly advise everyone to avoid this dealership.
Business response:
We regret to learn about your experience. Our Used Store Sales Manager will be reaching out to look into what happened. Thank you for the feedback.
This car dealership will scam you and rip you off. I highly advise everyone to avoid this dealership.
Business response:
We regret to learn about your experience. Our Used Store Sales Manager will be reaching out to look into what happened. Thank you for the feedback.
I purchased a used car, I understand that, what I don't understand is less than a month later, needed major repairs, and 6 months later needing them again. I also don't understand why you would say send a friend and we'll reward you. Then NOT reward you because now you tell someone there are stipulations? Like they have to use the same sales person, which is BS. Ohh and your flyer that says 60 days to avoid a late fee? BS!! In the state of Mo is 30 days. So thanks had to pay a late fee for my tags too. Just a shady shady bus... read more
Business response:
We sincerely apologize for your experience, as it’s never our intention for any customer to feel frustrated or misled. Your feedback is very concerning, and we take matters like this seriously. We would like the opportunity to learn more about your situation and address your concerns, including the repairs, referral program, and any miscommunication regarding our policies. One of our managers will be reaching out to you shortly to discuss this further and work towards a resolution. Your satisfaction is important to us, and... read more
DO NOT DO BUSINESS WITH THEM, WORST COMPANY I HAVE EVER PURCHASED A CAR FROM!!! Yes I have purchased several vehicles from other companies. This is not my first time purchasing a vehicle or having to cancel the insurance/warranty because of paying off early and not needing it. I purchased a 2013 VW Beetle for my daughter for her sweet 16, they sold me the car without being able to provide a title for over 30 days and my daughter was not able to drive it until they were able to have it fixed. It took them 3 months. Then I... read more
Business response:
It's unfortunate to hear about your experience with us, Ruby Moss. We apologize for the inconvenience. Please contact us at (866) 695-3157 if you'd like further clarification on the matter.
Frequently asked questions about AutoCenters Herculaneum
How is AutoCenters Herculaneum rated?
AutoCenters Herculaneum has a 4.7 star rating with 5,015 reviews.
When is AutoCenters Herculaneum open?
AutoCenters Herculaneum is closed now. It will open tomorrow at 9:00 a.m.