AUTOPAY's cover image
Claimed

This profile has been claimed by the business owner or representative.

AUTOPAY

4.9

About this business

Get in touch with AUTOPAY At AUTOPAY, customers are our primary focus. For your convenience, we have various options when it comes to reaching customer service and making payments. This helps keep you current on all of your account information, or helps you reach out easily when you have questions. 

Location details

8055 E Tufts Ave, Denver, CO, 80237, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.910,980 reviews
Select a rating
April B.'s profile image
April B. 
2 years ago

Great company to work with. My refinance was quick and the staff communicated with me during the entire process so I always knew what the next step was and what was to be expected. Will definitely use them again in the future and will recommend them to my friends and family. Thanks again!!! 

Business response:

Hello April and thank you so much for your feedback! Our primary goal is to provide the best customer experience possible, so we are extremely happy to hear that we were successful in providing such a great experience to you! Thank you for choosing AUTOPAY for your auto financing needs. We look forward to helping you again in the future! 

Robert P's profile image
Robert P 
2 years ago

Ok so I've had my car for a couple of years and the apr was killing so I finally came to auto pay to see if they could help out. So after starting the process on their website I was contacted by ******************* to run the paperwork and the process did take longer then I thought but really that was on my end, due to credit problems and what bank I was using. But he was always there for me to look at all the options I had available. 100% would use it again. Next time with better credit. 

Business response:

Hello ****** and thank you for your feedback! We are so pleased to hear that ****** was able to assist you so well and meet your needs! Thank you so much for choosing AUTOPAY to assist you with your auto financing. We look forward to assisting you again in the future! 

Adoree M's profile image
Adoree M 
2 years ago

Garret was vey helpful and friendly. I would recommend people to him. He was very fast in getting my loan processed. 

Business response:

Hello Adoree and thank you so much for your feedback! We are so happy to hear that Garret able to provide you with such a great customer experience! Thank you for choosing AUTOPAY for your auto financing needs. We hope you will choose us again in the future! 

Ruby C.'s profile image
Ruby C. 
2 years ago

Extremely fast, excellent communication and very simple process from start to finish!! Highly recommended. 

Business response:

Hello **** and thank you so much for your feedback! Our primary goal is to provide the best customer experience possible. As such, we are very pleased to hear that we were able to provide you with such a quick and wonderful experience! Thank you for choosing AUTOPAY for your auto financing needs. We hope you will choose us again in the future! 

Ernest r's profile image
Ernest r 
2 years ago

Fantisic business great staff really easy knowledgeable staff try them 

Business response:

Hello ****** and thank you for your feedback! We are so pleased to hear that we were able to provide you with such a great customer experience! Thank you for allowing AUTOPAY to assist you with your auto financing needs. We hope to be able to assist you again in the future! 

Tracy T's profile image
Tracy T 
2 years ago

The entire process was painless. It was done over the end of the year holiday period which made for a lengthier process but, nevertheless quite painless. They practically cut my rate in half. I'd highly recommend them to anyone interested in a vehicle refinance. 

Business response:

Hello ***** and thank you for your feedback! We are very pleased to hear that you had such a wonderful and painless customer experience! We know that there are many options available for auto financing so we thank you for choosing AUTOPAY to assist you with your auto financing needs. We hope to be able to assist you again in the future! 

Daniel's profile image
Daniel 
2 years ago

Very good experience. ******************************* was amazing with response times, knowledge, and truly caring. Explanations of everything was extremely professional. He didnt seem to be upset with the many ?s I had. I highly recommend Autopay for any of your refinance needs. Do yourself a favor and stop when you find them. Very Happy,****** 

Business response:

Hello ****** and thank you for your feedback! We are so happy to hear that ****** was able to provide you with such great customer service! Our goal is to provide the best customer service possible so we are very pleased to know that we were successful in this goal! Thank you for choosing AUTOPAY for your auto financing needs. We hope to help you again in the future! 

joshua s's profile image
joshua s 
3 years ago

So, sweet... Carmen called today from autopay concerning the BBB comment I posted earlier. Guy let me talk and discuss my issues with the company and asked for suggestions on how to improve the experience for others. I may not like the company as much as I do my local bank, but I feel like this call was a sincere attempt to identify and correct issues they had with my account. There were no excuses, no what abouts, just a simple conversation and a simple resolution without any arguing or haggling. I think they care about wha... read more

Business response:

Thank you ******for allowing us to work through your issues and solve them. Cheers, AUTOPAY! 

Maureen H's profile image
Maureen H 
3 years ago

I did the whole auto loan online, it was so easy. Filled out the requested information online. Able to upload all of the requested documents online. Literally, they made sure my auto insurance carrier got all of the needed information super fast. This is the first that has ever happened. The person ***** that was my assigned person to work with was very professional, followed up as needed, and responsive. Fantastic customer service. I suggest using this service to anyone looking for a better loan, I was able to drop the perc... read more

Frequently asked questions about AUTOPAY

How is AUTOPAY rated?

AUTOPAY has a 4.9 star rating with 10,980 reviews. 

When is AUTOPAY open?

AUTOPAY is closed now. It will open tomorrow at 7:00 a.m.