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Avery Point Apartments
- Apartments
- Indianapolis, IN
About this business
Location details
8525 Laurel Valley Dr., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Save yourself the trouble — do not move here. Do not move here!! Save yourself the trouble — do not move here. I lived at Avery Point for one year. My rent was set to auto-pay and was never late. However, the move-out process was extremely disappointing and unprofessional. At move-in, I was told that I would receive my security deposit back after moving out by Deborah, Dasha and Wendy who assisted. After returning my keys, I was informed I would receive my deposit within 30 days at my forwarding address. I left a 0 balance w... read more
Business response:
I am sorry to hear about your negative experience during the move-out process. We take feedback seriously and will work to improve our policies and communication. Please contact us directly to resolve this issue. Thank you.
Dumpster Fire Lived here since 2021 and since IRTLiving took over the place has become a slum. Cracks everywhere in the apartment, but office won't spend any money to fix them. A window is without a latch, and "locked" closed by a piece of wood inside of it, and It's been almost a month and a half with no word on it getting fixed besides "We're getting approval from corporate." Floors creaks wildly in the upstairs and stairway, like Scooby Doo haunted house stereotypical creaking, and a month and nine days I was told "We hav... read more
W This place is the worst! Do not rent here! maintenance here is a joke!
Business response:
Hi there, we would like to get some more details about your experience with us and we would like to speak with you about this further, please give us a call at your earliest convenience. Thank you.
Don't do it! If you love living with noise and drugs, this is the perfect place for you. Oh, and every car that comes in and out of the neighborhood playing super loud bass heavy music 24/7. You hear it about every 10 to 15 minutes. Most of the people that live in this neighborhood have zero pride or respect for where they live or for the fact that we all share the area. They treat it like they're own private area with no regard for anyone else around them. Weekends are especially bad. I've been here just 4 months and have h... read more
Used to be nice We have been here since May 2018 and have had nothing but good things to say (other than a couple maintenance issues… any request will take at least 2 weeks to get to… no matter how big or small). However within the past 6 months this place has gone downhill fast. I’ve seen people carrying guns, trash everyone, grease poured out someone’s front door, racing cars through neighborhood and to top it all off our neighbor dumped food over our back fence TWICE. Used to be such a pleasure talking to Tim and John but... read more
Trash and dumpster... (Verified Renter) Trash and dumpster are an eyesore. Over flowing trash regularly.
Renters Beware Be sure everything is there and works before you sign. The staff is nice, but they will not resolve any issues in a timely manner. I still have open work orders from over 2 months ago about missing bedroom and closet doors. You can go to the office personally, email or call and the apologies stays the same or the emails gets ignored with no resolution. I haven't even mentioned a dryer that takes 2 hours to dry a load of laundry and a gate that is rotted, because I don't believe anything will be done about it. ... read more
Business response:
Thank you for your honest feedback. This is not how we typically operate and not what we want you to experience or think is up to our standard. Please feel free to contact me directly and we can discuss how to remedy any remaining issues. Our goal is to make sure that you have the best experience possible and I would love the chance to make that happen. Have a great day, Meagan Smith Community Manager meagan.smith@steadfastliving.com
Ruuunnnnn They are triflin maintenance is lazy and dont wont to work. Old appliances. Just a mess you better RUNNNN
Business response:
Thank you for your review. I am so sorry that you are not satisfied with your experience at Avery Point. I would love the opportunity to discuss your concerns and try to correct them. I can be reached at 317-849-9585 or bethel.sheets@steadfastliving.com.
Look elsewhere in area, poor value with awful leasing office and management This has unfortunately been the worst customer/resident experience I have ever had. The leasing office does not answer the phone or respond to emails whether it's about my lease or allowing someone into my apartment to release toxic chemicals without my consent as was required. Each of the several times I have visited the office in person the manager has been unavailable and my request has either not been relayed to them or they simply failed to cont... read more
Business response:
Thank you for taking the time to leave us a review. I am sorry to see that you have not been satisfied with your experience at Avery Point. I would love the opportunity to discuss your situation in detail. I can be reached at bethel.sheets@steadfastliving.com. Please let me know if there is anything else I can assist you with. Sincerely, Bethel Sheets
Frequently asked questions about Avery Point Apartments
How is Avery Point Apartments rated?
Avery Point Apartments has a 4 star rating with 747 reviews.
When is Avery Point Apartments open?
Avery Point Apartments is closed now. It will open tomorrow at 9:00 a.m.