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Avery Point Apartments
- Apartments
- Indianapolis, IN
About this business
Location details
8525 Laurel Valley Dr., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ruuunnnnn They are triflin maintenance is lazy and dont wont to work. Old appliances. Just a mess you better RUNNNN
Business response:
Thank you for your review. I am so sorry that you are not satisfied with your experience at Avery Point. I would love the opportunity to discuss your concerns and try to correct them. I can be reached at 317-849-9585 or bethel.sheets@steadfastliving.com.
Look elsewhere in area, poor value with awful leasing office and management This has unfortunately been the worst customer/resident experience I have ever had. The leasing office does not answer the phone or respond to emails whether it's about my lease or allowing someone into my apartment to release toxic chemicals without my consent as was required. Each of the several times I have visited the office in person the manager has been unavailable and my request has either not been relayed to them or they simply failed to cont... read more
Business response:
Thank you for taking the time to leave us a review. I am sorry to see that you have not been satisfied with your experience at Avery Point. I would love the opportunity to discuss your situation in detail. I can be reached at bethel.sheets@steadfastliving.com. Please let me know if there is anything else I can assist you with. Sincerely, Bethel Sheets
Complex is older,... (Verified Renter) Complex is older, and our unit is very drafty as result (bad windows and doors do not seal).
The overall community... (Verified Renter) The overall community and quality of the apartments are nice. However, what lowers my score is the delay and lack of communication concerning maintenue requests, especially ones of great concern.
The overall community... (Verified Renter) The overall community so far is lovely. I'm just disappointed at the lack of communication concerning "Priority" marked maintenance issues - just a simple update or timeline would have been nice. Additionally, I'm disappointed at the rather long list of things I had to send in with my move-in paper that show the apartment was not thoroughly inspected prior to my move-in.
I had to... (Verified Renter) I had to chase down a real person at my complex to find out the status of my request and when it would be handled. It involved not being able to use my kitchen sink or dishwasher so while not being an "emergency", it was vital to get it fixed quickly.
It took over... (Verified Renter) It took over 24 hrs for someone to come and I had to submit it twice
I recently experienced... (Verified Renter) I recently experienced my A/C being down for two weeks and the management felt 75.00 credit on my rent was fair compensation which I felt was not fair especially since it occurred in the middle of the summer... I recently experienced someone going through my car when it was unlocked don't feel safe in the community
RUN FROM THIS PLACE! I'm a sixty seven year old woman who was assigned three different appartments and the final apartment was supposed to be move in ready! The door was plexiglass and so was the screen or the so called patio door. Did I mention that this apartment was lower level? The bath tubs in both bathrooms were dirty, corner's in the bathroom and kitchen cabinets look like they had termite damage! The door to the laundry room was missing a hinge to keep it closed. It rested up against the cooking stove. The utility ro... read more
Business response:
Thank you for your review, we really appreciate your feedback. I am sorry to hear that your move-in experience was not a positive experience. We are working diligently to improve the services that we offer to our residents. I hope that you will notice these improvements. If you have any questions, please do not hesitate to contact me directly at 317.849.9585. Thanks Again! Destini Bailey Community Manager Avery Point Apartments
Frequently asked questions about Avery Point Apartments
How is Avery Point Apartments rated?
Avery Point Apartments has a 4.1 star rating with 873 reviews.
When is Avery Point Apartments open?
Avery Point Apartments is open now. It will close at 5:00 p.m.