.png)
This profile has been claimed by the business owner or representative.
Bartlett Reserve
- Assisted Living Facilities
- Durham, NC
About this business
Location details
300 Meredith Drive, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I came to Bartlett Reserve just about three months ago. When I came with my son to tour, [name removed] was my first impression at Bartlett. As the old saying goes, first impressions are lasting impressions. She certainly left us with a good first impression, and answered all of our questions very honestly. One area that I was particularly interested in was the cleanliness of the place. It certainly was very clean and continues to be. Besides [name removed], there is another person I must acknowledge. That is [name removed] ... read more
Business response:
WOW! Thank you so much for such a glowing review! You are such a pleasure to be around, and we are so glad that you found us TOO!!! We feel lucky to have you as part of our Bartlett Family, and look forward to many fun times together, as well as sharing the adventures of our grand kids and kids, on and off the soccer field! Thank you again for taking the time to share your review of Bartlett Reserve!!!
What a wonderful facility! Each and every member of the staff is kind, caring, responsive and helpful; they go out of their way to make sure everyone is happy and safe. The residents are welcoming and incredibly nice, the food is nutritious, varied and delicious, and the activities are fun and interesting. Over the past several years, my mother has lived in two other local independent living facilities, but - hands-down - Bartlett Reserve puts the others to shame. Her comment says it all: "I feel like I've hit the jackpot!"
Business response:
Wow! Thank you so much for such a glowing review and we absolutely LOVE her comment about "hitting the jackpot!" It's so wonderful to get this feedback from family members and residents, as we strive so hard every day to provide the best of everything to our residents. We will share your review with our staff and truly appreciate you taking the time to share your feelings about Bartlett Reserve! We hope that others that are interested in our community can experience what your mother has experienced, and "hit the jackpot" too... read more
My Mom has lived at Bartlett for the past two years. Every time I visit her she tells me "if you asked me to find something to complain about, I really couldn't". The staff is consistently competent and caring. Everything is well maintained. Most significantly, I find that the residents feel empowered. They say "if there is anything that we don't like, we just go talk to [name removed] (the manager) and he takes care of it." The residents are welcoming, kind and very lively. They laugh a lot. There is a genuine civility and ... read more
Excellent place, my first choice.
Business response:
We love the word "Excellent"! Thank you for taking the time to share your experience! We look forward to serving you and your family!
This community was very nice. The staff was very friendly and nice. The community was clean and well maintained however it was a bit older than other ones we had looked at. The price was a good match but the community didn't offer as much as others that were a little higher in price. The location was perfect very close to my home and family.
Business response:
Thank you for your review of our community. We appreciate your kind words about our community and our staff. We pride ourselves on offering the best value to seniors with our all-inclusive rates. Most Independent communities are not able to provide the extensive array of services that we provide including: phone, premium cable, and internet, all day dining, weekly housekeeping, weekly linen and terry services, transportation, paper products, etc. Not to mention a very large, heated pool, art center, putting green, fitness cl... read more
I have lived here for 3 years and it just keeps getting better and better!
Business response:
Thank you! We love to hear that, and we will keep reaching for the stars! We appreciate you letting us know and please feel free to reach out to any of our staff members at any time, if there are ways we can improve our services. Thank you again!
Staff is amazing. Very caring.
Business response:
Thank you for taking the time to comment. One of our most important goals here at Bartlett Reserve, is to make sure every resident has the feeling of "family" when they are here with us. The love and concern for one another is indeed tangible. Thank you for sharing with us!
Feels like family and we can eat whenever we want.
Business response:
Family and Food!!! Two of our favorite things here at Bartlett Reserve! Family is always first but we do feel it's important to not force our residents to eat on our schedule. Flexibility, Freedom and Choice is very important to us, so being able to eat when you want to seems like a no-brainer! Plus, ordering off of a menu and having your meals cooked to order restaurant style is an added bonus! Thank you for sharing!
The thought of moving mom from her home was very distressing. She has comfortable there but very lonely. We visited several communities before deciding on Bartlett Reserve and now that she- settled, & wish we had done it sooner. She made friends easier than I thought she would and has really kind of “perked up!” We couldn’t be happier more grateful to the staff and other residents for making her feel at “home”
Business response:
Thank you for your wonderful review of Bartlett Reserve! We really try our best to help folks transitions successfully, and integrate quickly to our community. One of the ways we do this is through our "Ambassador" program, where a group of residents help new residents adjust and show them the ropes, so to speak. We have the absolute best residents around!
Frequently asked questions about Bartlett Reserve
How is Bartlett Reserve rated?
Bartlett Reserve has a 4.7 star rating with 214 reviews.
When is Bartlett Reserve open?
Bartlett Reserve is open now. It will close tomorrow at 12:00 a.m.