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Bartlett Reserve
- Assisted Living Facilities
- Durham, NC
About this business
Location details
300 Meredith Dr, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Moved my 92 year old mother to Bartlett almost a year ago and we both love it. It’s independent living but staff is always willing and able to provide help when needed. Resort is beautiful and the newly renovated dining room is simply stunning... magazine worthy. So very happy that A Place for Mom introduced me to Bartlett.
Business response:
Hi Deborah! Thank you so much for your review of our community! We consider it an honor and a privilege to provide for and serve our residents, and we try to never take for granted the fact that they chose Bartlett as their new home out of all the other options. This is one of the many reasons we love what we do and take pride in calling everyone at Bartlett Reserve "family!" Thank you again for taking the time to share your review, but most of all, thank you for sharing your mom with us!
[Name removed], I want to thank you and your staff for the concern and care you have for all the residents here at Bartlett. The front desk, kitchen, servers, housekeeping and maintenance staffs do their best every day, but they, along with you, have gone far beyond the call of duty during the remodeling thus far and now through "Florence." It is a comfort to go to bed each night knowing I am safe and knowing tomorrow will be taken care of for me. If you have not told the staff how fortunate and grateful you and all the res... read more
Business response:
Thank you for sharing your kind words about our staff and community! Hurricane Florence was a good "test" for us, in knowing how to prepare for the worst and expect the best! I echo your sentiments regarding how caring and dedicated our staff are, especially during the more challenging times. The feeling of being "safe and taken care of," is absolutely priceless. Thank you for your patience with the remodeling, as we are getting closer and closer to an even more amazing community!
Bartlett Reserve has been an EXCELLENT Senior Living Facility for my aging parents. From the initial tour, to the present day, the staff has been very supportive in every way. They care deeply about their residents and truly treat them all with great respect. My parents have now lived there happily for four months. We have been satisfied with every aspect of Bartlett Reserve and do HIGHLY recommend it to anyone seeking this type of care.
Business response:
Thank you so much for your 5 Star Review! I am sure that I can vouch for all of our staff in saying how wonderfully refreshing it is to be a part of such a caring and family oriented community, where the staff and residents truly care for one another, and look out for each other. What an honor and privilege we have! Thank you again for taking the time to share your experience.
#3 to see... under renovation... good deal with the open dining times...loved the heated 4' deep pool.. no oven but does have double burner top. Nice outdoor courtyard where the pool is.
Business response:
Thank you for your 5 Star Review!!! Yes, our residents LOVE our open dining times saying that they appreciate the freedom and flexibility this gives them, to enjoy their meals at any time of the day. And our heated pool is very popular, especially this time of year with our water aerobics classes... We hope you'll join us!!!
Beautiful grounds, well maintained, includes a large pond and walking paths. Facilities are very nice, floor plans range in size from fairly large to small, to suit the needs of the resident. Wide range of activities. Convenient location, very well designed. Should be near the top of anyone's list of potential senior communities.
Business response:
Thank you for such a nice review of our community! Our residents love our outdoor spaces and location, as they can walk to shopping, restaurants, etc. And because we have 2 full time Activity Directors, we are able to offer a wide variety of events, trips and activities for our residents that are both educational and FUN! We appreciate you taking the time to post your review...thank you again!
I came to Bartlett Reserve just about three months ago. When I came with my son to tour, [name removed] was my first impression at Bartlett. As the old saying goes, first impressions are lasting impressions. She certainly left us with a good first impression, and answered all of our questions very honestly. One area that I was particularly interested in was the cleanliness of the place. It certainly was very clean and continues to be. Besides [name removed], there is another person I must acknowledge. That is [name removed] ... read more
Business response:
WOW! Thank you so much for such a glowing review! You are such a pleasure to be around, and we are so glad that you found us TOO!!! We feel lucky to have you as part of our Bartlett Family, and look forward to many fun times together, as well as sharing the adventures of our grand kids and kids, on and off the soccer field! Thank you again for taking the time to share your review of Bartlett Reserve!!!
What a wonderful facility! Each and every member of the staff is kind, caring, responsive and helpful; they go out of their way to make sure everyone is happy and safe. The residents are welcoming and incredibly nice, the food is nutritious, varied and delicious, and the activities are fun and interesting. Over the past several years, my mother has lived in two other local independent living facilities, but - hands-down - Bartlett Reserve puts the others to shame. Her comment says it all: "I feel like I've hit the jackpot!"
Business response:
Wow! Thank you so much for such a glowing review and we absolutely LOVE her comment about "hitting the jackpot!" It's so wonderful to get this feedback from family members and residents, as we strive so hard every day to provide the best of everything to our residents. We will share your review with our staff and truly appreciate you taking the time to share your feelings about Bartlett Reserve! We hope that others that are interested in our community can experience what your mother has experienced, and "hit the jackpot" too... read more
My Mom has lived at Bartlett for the past two years. Every time I visit her she tells me "if you asked me to find something to complain about, I really couldn't". The staff is consistently competent and caring. Everything is well maintained. Most significantly, I find that the residents feel empowered. They say "if there is anything that we don't like, we just go talk to [name removed] (the manager) and he takes care of it." The residents are welcoming, kind and very lively. They laugh a lot. There is a genuine civility and ... read more
Excellent place, my first choice.
Business response:
We love the word "Excellent"! Thank you for taking the time to share your experience! We look forward to serving you and your family!
Frequently asked questions about Bartlett Reserve
How is Bartlett Reserve rated?
Bartlett Reserve has a 4.8 star rating with 199 reviews.
When is Bartlett Reserve open?
Bartlett Reserve is open now. It will close tomorrow at 12:00 a.m.