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6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
On December 27, 2009, I sought to purchase a 2010 Nissan Murano from Bay Ridge Nissan. Sales Consultant Anatoliy Yevdayev, who had met with my wife and I that day, told us that financing the vehicle would be much more financially advantageous for us and would allow him to earn a higher commission. We reached an agreed-upon price of $30,900 for a 2010 Murano SL including a $500 destination fee and a $200 bank fee. It was agreed that the aforesaid price excluded the sales tax, a 2.9% Finance A.P.R., and Department of Motor Veh... read more
I came in and negotiated what I thought was a good deal on a 2008 Rogue. I told them up front that I have arranged my own financing, but said that I'd go with their financing if they could match or beat the rate. Since the financing manager wasn't available and it was getting late, i told them to do what they had to do and call me to tell me to come in the next day if they got a better rate. My sales person called back a few hours later and implied that they got me a better rate, so I went back the next day ready to close th... read more
At first I thought I was getting quality customer service from an honest, trust-worthy dealer, but unfortunately I was wrong. These people are liars and con-artists, and very good ones too. I advise you not to do business with them. My worst dealership experience ever.
If I could rate them lower I would!!! I bought a 2008 Rouge from them and after they tried tack on an extra 5 or 600 to the final price they offered me 5 free oil changes for me to not pull the plug on the deal, which i foolishly accepted. I had my oil changed there 3 time for free and they forced to to pay for the $160 6 month service, which is at best $50 of work, in order to keep the other two. When i came in for my fourth oil change they forgot to put the oil cap back on but instead left sitting on top of the engine. I t... read more
Was looking for a Nissan maxima all the ones they had were overpriced. I left cause the salesman would not budge on sticker price. The manager called me the next day saying he would give it to me for a price I though was fair. I came in when we sat down to go over the financing first they gave me a ridiculous rate being I have perfect credit. Then they tried adding $2500 in bullcrap dealer and preperation fees. As I was walking out the interest rate on the loan dropeed 2 points as if $2500. Then they have the gall to say eve... read more
I would never advise anyone to purchase or service any vehicle at this dealership. Every individual in this dealership (Bay Ridge Nissan) are dishonest and disloyal.The service manager Santo is disrespectful and doesn't listen to the customers, he walks out on individuals while in the middle of a conversation and his tone is very disrespectful. Both service advisers I have dealt with tend to say we have the best and most professional mechanics working on the vehicle, but yet the problem consist and many more develop after ea... read more
I am currently going through a process with the better business burea, the attorney general' s consumer fraud dept, and contacting a private lawyer. The customer service was TOP NOTCH when they wanted to hook me into making a purchase, once the purchase was made...I couldn't get any one to speak to me. I purchased a 2005 pathfinder. I brought a male figure with me to inspect the vehicle. We noticed a few cosmetic problems which the salesman promised would be fixed. Being that we were only able to drive the vehicle around the... read more
These people are thieves, first they refused my tranny warranty and instead said that I abused and neglected the vehicle when my vehicle only had 5000 miles after a year and a half of ownership. Then they offered to fix it for $5500 dollars. I took my keys and took it to koeppel nissan and guess what, car fixed without paying anything. Don't waste your time or patronize these thieves, they shoul be locked up. I filed a complaint with the better business bureau look at their site and look them up they are the worst.
They could not have provided worst customer service if that was their goal and focused all their efforts on making it a miserable experience. I bought a brand new car and supposedly the problem was minor, but 5 weeks later it is still not fixed. The service shop is an absolute disaster, I realized what I mistake I made by going to Bay Ridge Nissan when there was a line of people and both of those in front of me were screaming at the service mgr. If you can, avoid this dealership!! Not sure how I feel about the Nissan car its... read more
Bay Ridge Nissan has a 4.4 star rating with 7,715 reviews.
Bay Ridge Nissan is closed now. It will open at 9:00 a.m.