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Bay Towers at Bixby Knolls
- Assisted Living Facilities
- Long Beach, CA
About this business
Bay Towers at Bixby Knolls in Long Beach, California offers Independent Living, Assisted Living, and Active Adult Senior Apartments. We offer exquisite senior apartments designed to provide residents with an ideal balance of support and independence tailored to their unique care needs, making it possible to live each day to the fullest with total peace of mind.
Location details
3737 Atlantic Ave, Long Beach, CA, 90807, United States
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Well my father lived at Bay Towers at Bixby Knolls there less than a year. He really needed more care so he is living with my sister now but they were very kind and helpful during his stay.
Business response:
Jonna, thank you for sharing these kind words with us about our community. It means the world to our team at Bay Towers at Bixby Knolls!
The Facility is old and the Staff is young in comparison. They both express their curiosity and service to prospective patients!
Business response:
Hi, your wonderful feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave praise and kind comments for our Bay Towers at Bixby Knolls team! Take care, we hope to see you again soon!
Staff and residents are very friendly and helpful. Staff is responsive to the needs of the residents. Elevators are a problem. Breaks down often. Not a good thing for a 14-story building with residents that have mobility issues. An overhaul of the elevator is needed. The first floor area would benefit from a hotel-grade air freshener system to combat overflow kitchen smells. 12-hour dining would be ideal. Spot shampoo carpet in hallway on floors that need it. We've been informed that there's going to be a rent increase of up... read more
Business response:
Thank you very much for your compliments on our staff. We welcome constructive critiques as our staff strive to be responsive to resident needs and to that point, please do not hesitate to have a conversation with our Executive Director, Don McDonald. He meets twice a month with residents to address any concerns. Your comments about the carpets and air freshener would be good to discuss with him. He also conducts an “all-resident” monthly meeting. Just like any other downtown building, occasionally one of the elevators stops... read more
Very homey, comfy, and people seem genuinely happy there. It's a fun place. Great value for price, very nice apartments and excellent meals. Nice grounds. Very nice staff. Where they fall down is maintenance: it takes a long time to get things repaired and it's an old building so things tend to break. Broken garbage disposal, broken fridge, clogged bath drain, no heating and an out-of-service elevator all happened in 4 weeks. All were slow to be repaired. So patience is required. We chose for price, location, and desirabilit... read more
This is the only place worth the money. It's a great place to live. I would recommend it to others and I found it on my own. I had no help from your organization
Business response:
Hi Cindy, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Bay Towers at Bixby Knolls.
very friendly atmosphere, tenant's and staff
Business response:
Thank you Penelope J for your positive recommendation of Bay Towers at Bixby Knolls! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
I love my apartment. I truly feel at home
Business response:
John V, thank you for sharing these kind words with us about our community. It means the world to our team at Bay Towers at Bixby Knolls!
Being here at Bay Towers I always feel safe and the staff always take good care of me and my friends
Business response:
Hi Shirley P, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Bay Towers at Bixby Knolls
people here are very good. They answer questions and do their job to the best of their ability! From the front desk to the activities!
Business response:
We’re so happy to hear you’ve had a great experience at Bay Towers at Bixby Knolls. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Frequently asked questions about Bay Towers at Bixby Knolls
How is Bay Towers at Bixby Knolls rated?
Bay Towers at Bixby Knolls has a 4.7 star rating with 92 reviews.
When is Bay Towers at Bixby Knolls open?
Bay Towers at Bixby Knolls is open now. It is open 24/7.