Bayonet Plumbing, Heating & Air Conditioning

Amber Thomas 

on Facebook

7 years ago

On day 2 of waiting for Bayonet to get here and fix the problem. The air conditioner has been turning on and off by itself. The tech yesterday didn’t fix the issue. Now I’m on day 2 of sitting home with no air waiting for a tech. I was supposed to go out of town today but this has completely shot my last two days. 👎🏻 Since it’s Saturday they can’t even give me an estimate of when the tech will get here. No thanks. 

Christine Mowery 

on Facebook

7 years ago

My elderly parents have used Bayonet for 26 years. It used to be wonderful with twice a year reminders to check the A/C, and they also paid for "VIP" service. Apparently the company is a lot bigger now (VIP is not what it used to be). 24 hour emergency service basically means that you can leave a message for techs to be seen on the next business day- don't get an emergency on Sunday. They called a real emergency service and had A/C fixed that night. It is sad when companies grow so much that they forget their mission. 

Gabriel Capone 

on Facebook

8 years ago

I purchased their MVP services. They gave me a time frame of 12-4 to come out, which is a huge chunk of my work day. After just about 4 hours of waiting, they called to tell me they couldn't come out and didn't have anyone to come out, even though I was willing to wait even longer. No options were given. I asked for a refund and was told I couldn't get one until Monday. I suppose they don't really need my business. I just don't get it. How does anyone mindfully run a business like this? I was extremely disappointed. Someone ... read more

Mainard Dinglasan 

on Facebook

11 years ago

Bad experience had issue with water heater, plumber came in in didnt even look at the water heater and want to replace it right away since he saw water dripping, got charged $55 for doing nothing.