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Bayonet Plumbing, Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Hudson, FL
About this business
Location details
8950 New York Ave, Hudson, FL, 34667, United States
Get directionsYour driver in #143 truck, just rode the back of my car flashing his lights then proceeded to pass me and cut my car off going 90mph. I have my two year old in my car scared to death. Then he proceeded to flick me off. Real nice bayonet.
My first poor experience with Bayonet was signing up for their MVP program, which involved 2 AC tune ups per year. They scheduled me for a date a few weeks out. The day of the appointment I get a text saying they have to reschedule. Can’t offer another date for almost 3 more weeks. Feeling like a real MVP already! Well now, we came home from vacation to a hot house. Immediately called Bayonet at noon on a Saturday. They couldn’t give a timeframe but assured me someone would be out by the end of the day. So we waited. And w... read more
I had a MVP maintenance service appointment on March 31st and they never showed up and didn't even call until 2 hours after the appointment to say they couldn't make it. My appointment was rescheduled for April 2nd and again they didn't show up. I get a phone call 3.5 hours later from Alejandro asking me if it's raining. If he would have shown up between the scheduled time rain would not have been an issue. I called customer service the following Tuesday requesting to speak with a manager for a refund and was told there wa... read more
Really getting jerked around. As a VIP member I’m unable to get maintenance appointment completed. Had one Scheduled for April 19. I booked it last November because scheduling was a problem even back then. I called the day before to confirm and Bayonet also sent me a text at 7:47 am and again at 2:04 pm confirming appointment for the next morning. At 3:27 pm I get a text saying they can’t make the appointment and cannot reschedule me until June!!! So they all of a sudden realized they were hopelessly overbooked? At this p... read more
This is the cheapest bottom of the barrel crap that yall could use notice the water line is crimped on so you cant change it. These are all over our new house. Cheap cheap cheap i will never call you for service
Business response:
Mr. Miller: we are very sorry to read these words. We checked in with one of our New Construction Managers for feedback. He said that the materials in the photo, a Flowguard Gold CPVC water pipe, Flowguard fittings, Sioux Chief water hammer arrestor, and an Accor Technology supply line with push/pull shutoff, are all name-brand, state-of-the-art products specifically requested and itemized by several of our National-franchised building partners. These items are chosen for their reliability and quality. We install these items... read more
I purchased a service agreement based on a sales pitch that made sense to me regarding the warranty on my air conditioner. I booked my first maintenance visit on line for Monday August 30. My confirmation came back for November 5. August to November? Totally unacceptable. I called and the gentleman said that’s the first opening for maintenance and that I can pour vinegar into the pvc pipes of the air handler and suction out the drain. I can’t climb a 10ft ladder to reach my air handler and this is why I am paying you.... read more
Business response:
Barbara, We understand this timeline is not ideal, but due to the changing of seasons and the influx of maintenance services, the earliest we can offer you is November 5th. We understand your frustrations as you are unable to reach your air handler to perform temporary maintenance until our service technician can arrive. What we can do is add you to our cancellation list and let you know if something opens up sooner. Sincere regards, Bayonet Plumbing, Heating & Air Conditioning
Bayonet seems to think it’s ok to go a few days without AC. No solution provided, No estimated time of getting it fixed. Technician lied to us. If you Want to Sweat, then call Bayonet...DO NOT USE THIS COMPANY !!!
Charging more than twice the suggested retail for a thermostat is less than fair. I had a good experience with the technical ability of the rep, but ended up feeling cheated. Went from a 5 star ratings to a 1. I will be posting my experience on social media. Would have liked to give you a top review, but cannot due to price gouging.
Business response:
Paul, Although we are pleased to hear you were satisfied with the technical service experience our technician provided you with, we would like to share our feedback regarding your disappointment with the cost of our services. We understand that pricing is a big factor when it comes to home service jobs. We hope you can understand that the retail price will always be lower than the cost of having a licensed professional come to your home to install the piece of equipment. Our work is guaranteed. Our pricing reflects the quali... read more
Disappointed in the “free estimate” lie
Business response:
Suzanne Lee, We are sorry to hear you were not satisfied with the service you received. We would like to learn more about your experience as it seems there might have been some miscommunication. We do offer free estimates, on certain services of ours. To better serve you please give our office a call, (727) 863-5446, if you don't hear from us soon.
Frequently asked questions about Bayonet Plumbing, Heating & Air Conditioning
How is Bayonet Plumbing, Heating & Air Conditioning rated?
Bayonet Plumbing, Heating & Air Conditioning has a 4.8 star rating with 9,678 reviews.
When is Bayonet Plumbing, Heating & Air Conditioning open?
Bayonet Plumbing, Heating & Air Conditioning is open now. It is open 24/7.