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Beacon Management Services

4.1

About this business

Location details

1 Glenlake Parkway NE, Suite 515, Atlanta, GA, 30328, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.11,568 reviews
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Advise V.'s profile image
Advise V. 
2 years ago

I would not recommend this company to anyone and strongly advise against using their services. Their work is unsatisfactory and leaves many questionable concerns. I decided to write to you and ask for help in the never-ending nightmare with my HOA at Carlyle Heights and the Property Management company in charge of these condo units: Beacon Management Services.  I want to report my frustration regarding an ongoing water damage and mold  issue in my home which is managed by BEACON Management Services. After endless complaint... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Advise. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. In order to resolve your concern, please provide more specific information and contact me at (404) 907-2112. I would like to help you. Sincerely, Lisa Simmons, President Beacon Management Services 

Terry J.'s profile image
Terry J. 
2 years ago

I would not even give them a one star rating if I did not have to!! We live in Kingston Park and every time we are supposed to have a meeting or anything that involves interaction from the home owners NO one can logon with the link they supply. They do this so they do not have to listen to all of the complaints from us, Horrible company!! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Terry. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. In order to resolve your concern, please provide more specific information and contact me at (404) 907-2112. I would like to help you. Sincerely, Lisa Simmons, President Beacon Management Services 

David R.'s profile image
David R. 
2 years ago

10 bad reviews in the last 4 weeks. Maybe the staff is over worked and underpaid. There is not a sense of professionalism or proactive problem solving. Maybe it's a deepr company issue. Obviously there's a fundamental issue with Beacon Management. Even a resident under Beacon has literally been arrested for murder. Raissa Kengne Beacon Management Services, the property management company, told WSBTV in a statement that Kengne was a "disgruntled resident." Ask your HOA this simple question. What is the benefit of staying w... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. In order to resolve your concern, please provide more specific information and contact me at (404) 907-2112. I would like to help you. Sincerely, Lisa Simmons, President Beacon Management Services 

David R.'s profile image
David R. 
2 years ago

10 bad reviews in the last 4 weeks. Maybe the staff is over worked and underpaid. There is not a sense of professionalism or proactive problem solving. Maybe it's a deepr company issue. Obviously there's a fundamental issue with Beacon Management. Even a resident under Beacon has literally been arrested for murder. Raissa Kengne Beacon Management Services, the property management company, told WSBTV in a statement that Kengne was a "disgruntled resident." Ask your HOA this simple question. What is the benefit of staying w... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. In order to resolve your concern, please provide more specific information and contact me at (404) 907-2112. I would like to help you. Sincerely, Lisa Simmons, President Beacon Management Services 

David R.'s profile image
David R. 
2 years ago

10 bad reviews in the last 4 weeks. Maybe the staff is over worked and underpaid. There is not a sense of professionalism or proactive problem solving. Maybe it's a deepr company issue. Obviously there's a fundamental issue with Beacon Management. Even a resident under Beacon has literally been arrested for murder. Raissa Kengne Beacon Management Services, the property management company, told WSBTV in a statement that Kengne was a "disgruntled resident." Ask your HOA this simple question. What is the benefit of staying w... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. In order to resolve your concern, please provide more specific information and contact me at (404) 907-2112. I would like to help you. Sincerely, Lisa Simmons, President Beacon Management Services 

Jason J.'s profile image
Jason J. 
3 years ago

Do NOT Hire this company to management your community! They don't respond to work orders! If you have an issue, they will not answer your calls or respond to your emails. They are AWFUL! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Jason. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. In order to resolve your concern, please provide more specific information and contact me at (404) 907-2112. I would like to help you. Sincerely, Lisa Simmons, President Beacon Management Services 

susan V.'s profile image
susan V. 
4 years ago

It has taken 5 months to get Beacon to address a water leak that needs fixing in my condo. The floors have been damaged, along with the patio doors and hardwood floor. Mr. Coleman after 3 months finally arrange for an appraisal . He thinks he is doing a great job. There is no sense of urgency, this delay in preparing this leak continues to affect my unit.  

Business response:

Thank you for providing your feedback and letting us know about this issue, Susan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. In order to resolve your concern, please provide more specific information and contact me at (404) 907-2112. I would like to help you. Sincerely, Lisa Simmons, President Beacon Management Services 

Observation O.'s profile image
Observation O. 
4 years ago

Horrible Company. Very difficult to work with  

Business response:

Thank you for providing your feedback and letting us know about this issue, Observation. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. In order to resolve your concern, please provide more specific information and contact me at (404) 907-2112. I would like to help you. Sincerely, Lisa Simmons, President Beacon Management Services 

Andres P.'s profile image
Andres P. 
4 years ago

Answer machine put me in hold 6 times nobody pick up the calls, need to know how connect the water service for the unit 2184 Oakland Grove, Pl, #95 , I was referred to company named Conservice water and them same back to HOA management company , this is regarding to the subdivision named Oakland Downs, Lawrenceville, GA 30044. it's very urgent , I'm one of the Real Estate Agents 

Business response:

Thank you for providing your feedback and letting us know about this issue, Andres. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (404) 907-2112 and we'd be happy to help you out. Cheers, Beacon Management Services 

Frequently asked questions about Beacon Management Services

How is Beacon Management Services rated?

Beacon Management Services has a 4.1 star rating with 1,568 reviews. 

When is Beacon Management Services open?

Beacon Management Services is closed now. It will open tomorrow at 9:00 a.m.