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Bear River Casino Resort
- Hospitality
- Loleta, CA
About this business
Location details
11 Bear Paws Way, Loleta, CA, 95551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 a.m. | |
| Tue | 9:00 a.m. to 5:00 a.m. | |
| Wed | 9:00 a.m. to 5:00 a.m. | |
| Thu | 9:00 a.m. to 5:00 a.m. | |
| Fri | 9:00 a.m. to 5:00 a.m. | |
| Sat | 9:00 a.m. to 5:00 a.m. | |
| Sun | 9:00 a.m. to 5:00 a.m. |
Room to close to housekeeping. Very loud employees.
Business response:
Thank you for your feedback and for rating the resort 8/10. We’re glad you enjoyed your stay overall, but we’re sorry to hear that noise from housekeeping affected your experience. We truly value your comments and will address this with our team to ensure a more peaceful environment for our guests. We hope to welcome you back soon for an even more relaxing stay.
Neighbors tv was to loud and loud talk at midnight. Then early morning construction people start working so we wouldn't sleep no more
Business response:
Thank you so much for rating the resort a 10/10 — we truly appreciate your positive score and are glad to hear that overall, you enjoyed your stay. We’re very sorry to hear, however, about the disturbances caused by neighboring guests and nearby construction. Your comfort is important to us, and we understand how frustrating noise issues can be, especially when you’re here to relax. We’ll be sure to share your feedback with our team to see how we can better manage noise levels and improve guest experience in the future. We h... read more
Business response:
Thank you for your post stay review. We appreciate your feedback.
The worst! No fitted sheets or covers on the mattresses
Got a pet room. It was dirty. Restaurant food was really not good at all we tried it twice. Some of the worst pizza we’ve ever had at the cafe. Casino was nice but the clientele was not good. Bad crowd hanging around the hotel afterhours. Hot tub had brown debris floating in it with white foam. And we could see light through the room door and heard every noise around us the entire stay. Most of the staff was pleasant.
Business response:
Thank you for choosing Bear River Casino Resort, and rating us 4 out of 10. We appreciate your feedback!
I would give it more stars but they didn’t tell us how loud our room would be all night because of the buildings AC unit on the roof outside.
Business response:
Thanks for staying with us, e appreciate your feedback! We hope to have you back as a guest soon! Have a great day :)
Security guy named Jasson, was beyond horrible to my family and I! First he prohibited my husband and son from walking barefoot from the pool to the hotel room, stating: "you are you completely out of line sir!" Then later why i was trying to buy something from their souvenir shop, Jasson proceeded to tell me "we have cut you off of drinking maam! I dont care if you just want to buy a souvenir, you need to stop drinking! Mind you, i was with my 4 year old son, with dinner that i had just gotten from mtgwir reataurant.s
Only thing I didn’t like was the breakfast took forever to come out to the table and half was cold.
Business response:
We are so sorry about your food! Thank you for choosing Bear River Casino Resort, and rating us 4 out of 5. We hope to have you back as a guest soon and make things better for you. Have a great day!
Business response:
Thank you for staying with us. We appreciate your feedback! We hope to have you back again as a guest soon.
Frequently asked questions about Bear River Casino Resort
How is Bear River Casino Resort rated?
Bear River Casino Resort has a 4 star rating with 5,493 reviews.
When is Bear River Casino Resort open?
Bear River Casino Resort is open now. It will close tomorrow at 5:00 a.m.