This profile has been claimed by the business owner or representative.
Bell Collision Center
- Body Shops
- Phoenix, AZ
About this business
Welcome to our collision repair shop on Bell Road. Our full-service collision shop in Phoenix will help get your car back in pre-accident condition with everything from painting and auto body work services to structural repairs and more. Visit Bell Collision Center online or in person to get assistance today.
Location details
16809 N. 7th Ave., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality 4 Star : Customer Service
0 Star : My Experience Took 16 days!! I never received an update - I finally called after 10 days with no update - and still no date. Very, very poor customer service and rude receptionist - Hire someone with a personality!!
0.5 Star : Likely to Recommend 4 Star : Repair Quality The repairs look good but when my vehicle was returned to me, there was a giant scratch down the side of it that wasn't there before. I also had an error message on my vehicle about the smart entry system. This is after my vehicle supposedly went through "quality control." 0.5 Star : Customer Service The general manager, Troy was absolutely wonderful. I can't say that about the rest of the people I worked with. The estimator was constantly out sick which delayed the repa... read more
1 Star : Likely to Recommend 1 Star : Repair Quality 3 Star : Customer Service
0 Star : My Experience Does my feedback really matter? I don't believe so, therefore, I won't waste my time. I must say that I will NOT be recommending Bell Collision 0.5 Star : Likely to Recommend I will not recommend this location nor return 5 Star : Repair Quality 0.5 Star : Customer Service The actual work on the vehicle is great. Customer service when I 1st walked in was unacceptable. I will not recommend this facility nor return if needed..
0.5 Star : Likely to Recommend 5 Star : Repair Quality 0.5 Star : Customer Service
0 Star : My Experience My truck looks terrible. There are dents all over the hood and it looks like children tried to fix it. This is insurance fraud and I’m reporting you 0.5 Star : Likely to Recommend Are you kidding me? 0.5 Star : Repair Quality There is waves where they don’t belong and no paint where there should be 0.5 Star : Customer Service They took way too long 3 full weeks, and then did a terrible job. My hood has waves in it abd it’s not supposed too.
0 Star : My Experience You still have my car. I was expecting a message about the status this evening but didn’t receive one.
0 Star : My Experience We were never updated about the status of our vehicle, calls weren't returned, we were left on hold without calls being answered or hung up on after 20+ minutes of waiting, deadlines passed with no updates and the repair took weeks longer than initially quoted. Truly abysmal customer service
Frequently asked questions about Bell Collision Center
How is Bell Collision Center rated?
Bell Collision Center has a 4.8 star rating with 7,238 reviews.
When is Bell Collision Center open?
Bell Collision Center is open now. It will close at 6:00 p.m.