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Bell Collision Center
- Body Shops
- Phoenix, AZ
About this business
Welcome to our collision repair shop on Bell Road. Our full-service collision shop in Phoenix will help get your car back in pre-accident condition with everything from painting and auto body work services to structural repairs and more. Visit Bell Collision Center online or in person to get assistance today.
Location details
16809 N. 7th Ave., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend 1 Star : Repair Quality 0.5 Star : Customer Service
2.5 Star : Likely to Recommend 4 Star : Repair Quality 3 Star : Customer Service
0 Star : My Experience After paying my deductible and retrieving my car, I headed straight to work driving about 20 minutes with the vehicle on. When I arrived at a store, I turned my car off for not even 5 minutes and when I ran back out, my car would not turn on. I contacted AAA and called Blake immediately to see what the issue was; she had no clue. As the AAA technician lifted my hood we both visually pointed out that the positive adapter (red) for the battery was completely unscrewed and not attached whatsoever. If that... read more
2 Star : Likely to Recommend 4.5 Star : Repair Quality 2 Star : Customer Service There was very little communication about thr status of my vehicle. Every approximate day of pickup, I was given a new future date with no advance warning When I finally complained to the manager, a rental vehicle was offered 5 Star : Returned Clean
1 Star : Likely to Recommend 2 Star : Repair Quality After I got home I noticed some small paint chipping and misalignment 3 Star : Customer Service Slow in responding
0.5 Star : Likely to Recommend 5 Star : Repair Quality 0.5 Star : Customer Service
0.5 Star : Likely to Recommend 1 Star : Repair Quality The employees refused to return calls and it took over two months for my car to be taken care of. They never apologized for not doing the work. I will never use them or recommend them to anyone. I’m being polite and giving them a 2 0.5 Star : Customer Service
0 Star : My Experience From start to finish we were never given accurate time frames when our car would completed. Multiple different conversations and texts gave different times. Then once the car was completed a simple buff job was needed to smooth out the paint but the estimator jumped to a conclusion and almost sent the car back to be taken apart a repainted. Communication is poor there and it’s seems like everyone’s first day on the job. I’ll look for another collision center next time I’m in need.
1.5 Star : Likely to Recommend 2.5 Star : Repair Quality 3.5 Star : Customer Service
Frequently asked questions about Bell Collision Center
How is Bell Collision Center rated?
Bell Collision Center has a 4.8 star rating with 7,238 reviews.
When is Bell Collision Center open?
Bell Collision Center is open now. It will close at 6:00 p.m.