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Bench Accounting

4.9

About this business

Bench's mission is to bring financial mastery to a million people, starting with small business owners. We take care of bookkeeping for small business owners. And we do it in a way that’s never been done before—by pairing intuitive software with real, human bookkeepers. To us, it’s more than number crunching. It's giving entrepreneurs more time to focus on what they care about. 

Location details

545 Robson Street, #300, Vancouver, BC, V6B 1A6, Canada

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.9365 reviews
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Dave H.'s profile image
Dave H. 
5 years ago

Bench makes our accounting a breeze! Our overall experience has been fantastic. I would recommend Bench to any company like ours. We are a DTC consumer fitness products manufacturer and there are a lot of daily sales. Bench keeps everything in order. Pros Very easy to use. Automatically uploads all statements. Dashboard is very easy to navigate. Our bookkeeper is very detail oriented and on top of it. The best thing is that it is very simple to get a good understanding of our company's financial health. Cons The only ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great for small businesses Bench has taken bookkeeping off me and my co-founder’s plates, and we are big fans of the platform! Pros There’s someone assigned to your account that you can contact at any time, and who always responds promptly to questions or requests. Cons So far we’ve been very satisfied, have not come across any issues yet.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great service Good Pros Ease of use on the computerized systems. Cons Downloads are not the best when trying to access 

William L.'s profile image
William L. 
5 years ago

Bench is great on a budget Customer service is great Pros Affordable User friendly Thorough Visually appealing Cons Nothing comes to mind. Bench is helpful.  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Easy to use, no frills bookkeeping "Adequate" - nothing has really changed inside the software in the past few years, but it gets the job done. Pros - Eliminates bookkeeping as a daily task - Easy to read reporting Cons - Slow to update books at month end and at year end - Zero new feature introductions in last few years 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

WOW. Color me impressed! So far, so good. I'm still a newer customer but I'm already feeling better. I have more time to focus on building my business and selling service. Pros When I did the trial they had an entire month of bookkeeping done within 24 hours. I'm not shocked because I know this can be done by anyone with the time. I just don't have the time, so the fact that they did this for someone that's only a prospect is impressive. They make it VERY easy for you. You do very little with your bookkeeping and can do as ... read more

Cheryl S.'s profile image
Cheryl S. 
6 years ago

Great service, thank you for making a business owner easier Pros I loved the ease of use, how many real people they have for customer care, and how responsive every one is. My main point of contact is this amazing representative, and she's been super helpful as they had to go back and handle the last 15 months of bookkeeping. Cons The mobile app could be better, but I use the website to upload docs anyway. 

Chris S.'s profile image
Chris S. 
6 years ago

Outsourcing to Bench was a Gamechanger As a small business we're constantly prioritizing big time spends and deciding what's worth us outsourcing and spending money on rather than time. Bench was one that, as soon as we were set up and going with them, we've never looked back. It is not cheap. But it's worth it for us, no question about it! Pros We've been using Bench for a few years now and absolutely love it. It can be basically as hand's off as you want. We get an email once a month when they're working on our books, som... read more

Patrick M.'s profile image
Patrick M. 
7 years ago

Awesome tool, great customer service, and affordable! Pros What I love the most is the customer service. Despite this being a "bookkeeping software/tool", you get a dedicated accountant. Executives are so responsive. Every time I have a question, I get a response that same day. The platform is also easy to use, and the interface makes it really easy to upload documents, download reports, etc. Really recommend! Cons One small issue is the capabilities. If you have highly complex bookkeeping needs (a unique situation or busine... read more

Business response:

Hi Patrick - This is so lovely to hear! We're so glad we've been able to help take bookkeeping off of your plate. I've passed this on to Michael and your team, and you've made their day. - SP 

Frequently asked questions about Bench Accounting

How is Bench Accounting rated?

Bench Accounting has a 4.9 star rating with 365 reviews. 

When is Bench Accounting open?

Bench Accounting is open now. It will close at 5:00 p.m.