Berglund Toyota

Kristy Campbell 

on Facebook

2 years ago

No one ever available to answer the phone in parts and service will not help you, they send you to parts. No wonder they currently have a 3.6 star rating!!! 

Raymond Vagg 

on Facebook

4 years ago

First time here for service to have car inspection. Wanted to fail the car for wiper blades that were replaced in the last 2 months. Over 40.00 for new blades. Feeling ripped off. Won't be coming back for service again. 

Ben Deezy 

on Facebook

4 years ago

Crap sales people. Specifically, MIRONDA RAY. I wouldn’t waste time asking questions they have wasted my entire week. False truths and no help. Smh. 

Kelli Sanchez Green 

on Facebook

4 years ago

Before pandemic times I would have said yes, now though, I’m waiting for my car to have an inspection and tire rotation, half of the service workers are not wearing masks, of the half that are, several are not wearing them correctly!!! It’s not effective if the masks don’t cover your nose!!!!! So therefore I can’t expect them to enforce their customers to wear masks! Thankfully all but a couple are! The ones who aren’t haven’t been spoken to by an employee yet!!! Why not go somewhere else you may ask? Well cause when I... read more

Andy Robertson 

on Facebook

6 years ago

I took my 2011 Toyota Tacoma in today for an inspection sticker as I've done every year since purchasing it from Berglund. I've always had good experiences in the past but today was NOT one. When all was said and done the total was $90.68...that's $20.00 for the inspection which is fine but $62.50 to replace a right front marker bulb that cost $1.52!? Absolutely ridiculous! The bill breaks down as follows: Labor $82.50 Parts $1.52 Misc. $6.25 Sales tax $0.41 I certainly understand this is a business and making money is the ... read more

Brent Ferguson 

on Facebook

6 years ago

Make sure you double check everything...especially if they say they will move your insurance over after a trade in. 

Allison Gotchall 

on Facebook

6 years ago

Traveling to TN with three young children- and our car started acting up. We found the closest service center we could find. I was charged $100 just to find out why the check engine light was on. I thought it was expensive- but we were desperate and I was appreciative they saw us without an appointment. About an hour later we were told the issue and told it would cost $500 to fix. We never signed anything agreeing to the fix because we did not have the money they quoted us. We were told it couldn’t even be worked on until ... read more

Landon Wilkes 

on Facebook

7 years ago

Stan was a nice gentleman,I didn’t catch the sales managers name.The way he acted I see why the parking lot is usually empty with customers on the used car side,upon getting a low ball offer on a trade I stated sometime things work out sometimes they don’t and his attitude turned sour,upon hurling insults I gratefully got in my car and drove home,if you don’t like an arrogant pushy car salesman advoid this place at all costs 

Christopher G. D'Amato 

on Facebook

7 years ago

Although we were talking for a week or so because they refused to trade my sienna to my local dealer, they increased the titling fee the night before I was to drive 8 hours to pick it up. I still agreed because everything else was figured out. I expected to show up and be done in an hour since everything else should have been finalized but we were there for over 5 hours inexplicably. They were supposed to send my title in the mail in a few weeks but sent me a bill asking for more money despite our signed contract. It has... read more